I am trying to download the Alias Design 2013 30 day trial. I was able to install it once and see the desktop icons, but Alias failed to work after I tried to use it. So, I uninstalled Alias Design 2013 and tried to redownload and install it. Now, when I try to install it I see an error window pop up saying "Error 1311 Source file not found:C:\Autodesk\AliasDesign2013_64-bit\x64\Alias
Hello. Are you running the install from the internet? If you are I would run an actual download of the installer and then run the install from there. The error you are receiving is a Windows message that tells us the data is not there or there is something wrong with it. I would first download the whole installer, then install, instead of running the direct install function.
Thank you for taking part in our community!
Product Support Specialist
Autodesk Product Support
Thank you for taking the time to respond to my question. I went to redownload Alias Design 2013 hoping to find a link to the installer download. I found a link that asked me, "Did you forget to download the installer?" I was happy to see this in hopes to download the actual installer, but nothing happened after clicking it. Is there a different direct link to the installer download? Where could I directly find the installer download? Thank you so much for your time and help.
I did see a window, after clicking the Alias Design 2013 download link, that said it was installing Alias before I could see the large Autodesk window that gives me the Install Function. I thought maybe that first window, that said it was installing, might of been the actual installer? The first window had a skinny box with maroon, blue and green panels. The window has a blue graphic on the left and a box with text and below that it asks for a destination for the file. The loading progress bar is below the location option. Later, I clicked on the 'Install Tools & Utilities', on the other window, which gave me the LMTools Utility icon on my desktop which I'm not sure if that would help me at all. Thank you so much! I look forward to using Alias Design!!
Thank you! I am happy to take part in the Autodesk community.
Access a broad range of knowledge to help get the most out of your products and services.
Start with some of our most frequented solutions or visit the Installation and Licensing Forum to get help installing your software.
Upgrading to a 2015 product? Make sure to check these out 1st!