Installation & Licensing

Installation & Licensing

Reply
New Member
TMR-Systems
Posts: 1
Registered: ‎08-11-2013
Message 1 of 2 (80 Views)

Error with registration and activation

80 Views, 1 Replies
08-11-2013 07:41 PM

Hi,

 

I have bought the Autocad LT upgrade from 2008 to 2014 online and have donwloaded the files and when installing it gets all the way through to the product registration and activation page and then tells me that my previous serial number is not valid. Try again (18)

 

Any help would be appreciated.

Customer Service
joane.bonghanoy
Posts: 865
Registered: ‎06-06-2011
Message 2 of 2 (73 Views)

Re: Error with registration and activation

08-11-2013 09:01 PM in reply to: TMR-Systems

Hi TMR-Systems,

 

Did you purchase the 2014 License from our Online Store? Please send me a Private Message (click on my joane.bonghanoy profile name and then “Send this user a private message”) with the following details:

     - Order Number

     - Old Serial Number

     - New Serial Number

 



Joane Bonghanoy
Post to the Community

Have questions about Autodesk products? Ask the community.

New Post
Announcements
Are You Going To Be @ AU 2014? Feel free to drop by our AU topic post and share your plans, plug a class that you're teaching, or simply check out who else from the community might be in attendance. Ohh and don't forgot to stop by the Autodesk Help | Learn | Collaborate booths in the Exhibit Hall and meet our community team if you get a chance!