Installation & Licensing

Installation & Licensing

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seanmelchiorre
Posts: 2
Registered: ‎04-07-2013
Message 1 of 4 (285 Views)

Error when installing on a Mac

285 Views, 3 Replies
04-07-2013 08:10 PM

I downloaded the free student version today, AutoCAD 2013 for MAC, and when I go to start the instalation process i get this error message:

 

Your system already has a copy of AutoCAD installed. Please uninstall the existing AutoCAD to continue installation.

 

I have never download any autodesk related programs before and I searched my computer everywhere for anything related. I have deleted and restarted my computer and redownloaded but nothing seems to work. Any suggestions?

 

Thanks,

Sean

Product Support
asburyj
Posts: 564
Registered: ‎08-26-2008
Message 2 of 4 (255 Views)

Re: Error when installing on a Mac

04-09-2013 08:55 AM in reply to: seanmelchiorre

If you have never had AutoCAD installed on your system then perhaps this error is occuring for another reason. What version of the MAC OS are you running?



Jeffry Asbury
New Member
seanmelchiorre
Posts: 2
Registered: ‎04-07-2013
Message 3 of 4 (253 Views)

Re: Error when installing on a Mac

04-09-2013 09:57 AM in reply to: asburyj
Mac OS X 10.5.8

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Product Support
asburyj
Posts: 564
Registered: ‎08-26-2008
Message 4 of 4 (248 Views)

Re: Error when installing on a Mac

04-09-2013 10:22 AM in reply to: seanmelchiorre

The system requirements for AutoCAD 2013 for MAC state the following MAC OS versions are supported. It looks like you will need to upgrade. 

 

Apple® Mac OS® X v10.8.0 or later (Mountain Lion), OS X v10.7.2 or later (Lion), or OS X v10.6.8 or later (Snow Leopard) with 64-bit Intel processor

 

 

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=15412189&linkID=9240617#section6



Jeffry Asbury
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