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Error trying to install Civil 3D

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Message 1 of 3
n2itive
726 Views, 2 Replies

Error trying to install Civil 3D

I am attempting to install C3d 2013 onto two workstations. One is brand new with no other Autodesk software and the other has C3D 2012 already installed. Upon inserting the installation disk (32 bit) I receive the following error message and then the installation screen closes.

 

I've used this disk to successfully install c3d 2013 many times on other workstations.

 

Does anyone know why this is happening? Especially when it comes to the brand new workstation? And what I need to do to fix it?

 

 

Infrastructure Design Suite 2014
Civil 3D 2013 sp2
Windows 7 x 64, 16 GB
Intel Xeon @ 2.80 GHz
NVIDIA Quadro K2000
2 REPLIES 2
Message 2 of 3
DarrenP
in reply to: n2itive

are you using trend micro?

http://upandready.typepad.com/up_and_ready/2013/01/trend-micro-the-system-cannot-open-the-device-or-...

DarrenP
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Message 3 of 3
n2itive
in reply to: n2itive

Oh crap, you're right!! Forgot to disable the antivirus software.  Seems to be working now.

Thanks!

Infrastructure Design Suite 2014
Civil 3D 2013 sp2
Windows 7 x 64, 16 GB
Intel Xeon @ 2.80 GHz
NVIDIA Quadro K2000

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