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Error's within Subscription account page.

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stevewilliston
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Error's within Subscription account page.

I'm having a hell of a time trying to get the software I paid for up and running.  Couldn't download the software from within the subscription page location.  Kept getting directed to an error page instead.  After talking to AutodeskHelp on twitter I was able to get the software downloaded via the virtual agent page.  Now when trying to get my serieal and product key to activate the software I am still getting redirected to the error page. When i go to check on my support case that i opened it to sends me to the error page.  Tried clicking on the contact us link and sure enough that same **** error page instead. Frustrating beyond belief.

*note.  I have already disabled firewall and antivirus.  Also tried on another machine at a different location and still the same issue.

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dembkod
in reply to: stevewilliston

stevewilliston

 

Something sounds incorrect with the account. Follow the activation steps here:

 

http://knowledge.autodesk.com/topics/installation-activation-licensing/activate-register/manual-acti...

 

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David Dembkoski

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