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Error Preventing My Installation

3 REPLIES 3
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Message 1 of 4
vbredddy
346 Views, 3 Replies

Error Preventing My Installation

So, I got my new laptop and I've purchased AutoCAD.

As i start the installation, it proceeds until this shows up:

Capture.PNG

 

I need help, it's urgent. Please. 

3 REPLIES 3
Message 2 of 4
jessica.t
in reply to: vbredddy

Hi @vbredddy and welcome to the Community!

 

So sorry for the install troubles! Would you mind providing a copy of your installation log file so we can dig a little deeper into this error? Thanks!



Jessica Thrasher
Message 3 of 4
vbredddy
in reply to: jessica.t

Thanks a lot, Jessica!
 And sure. I attached it to this reply. 

 

Message 4 of 4
jeffrey.sin
in reply to: vbredddy

Hi @vbredddy, thanks for the file. Check out these links below and try out the suggested solutions there:

 

Error: 1: 5 2: adlmPITSetProductInformation failed. 3: 2

Error: 1: 5 2: adlmPITSetProductInformation failed. 3: 2 + Security Permissions

Error 1603 during installation of Autodesk software

 

Let us know how it works out for you. Thanks.

 



Jeffrey Sin

Autodesk Customer Support

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