Community
Installation & Licensing
Welcome to Autodesk’s Installation and Licensing Forums. Share your knowledge, ask questions, and explore popular Download, Installation, and Licensing topics.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Error opening 3ds max on Windows8

9 REPLIES 9
Back to Subscription, Installation and Licensing Category
Back to Topic Listing
Reply
Message 1 of 10
th_honda
Explorer
781 Views, 9 Replies
‎08-06-2013 08:07 AM
‎08-06-2013 08:07 AM

Error opening 3ds max on Windows8

Hello everyone, I've made a post here few weeks ago saying that my 3ds Max wasn't opening. Suddenly, the problem was gone and I was able to use it again. Then, last week, it stoped working again, with no aparent reasons. So I tried to install the 2013 version (I was using the 2014). It worked for a while, but now it's giving the same problem. I really need to use it for my classes, and I can't find a solution.

I have an Asus N46V

Windows 8 64bits

Nvidia Geforce GT 630M 2GB

 

Thanks in advance!

Preview file
194 KB
Report
0 Likes
Reply
9 REPLIES 9
Message 2 of 10
TravisNave
Mentor
in reply to: th_honda
‎08-06-2013 08:15 AM
‎08-06-2013 08:15 AM

Start by doing a clean install of this driver:

 

http://www.nvidia.com/object/notebook-win8-win7-64bit-320.49-whql-driver.html



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



My Expert Contributions to the
Autodesk Forums:
FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files
Disk Space | Quickstart Guide for LMTOOLS | Edit setup.ini for 1603 Installation Failure | 1603 Error installing /w Updates | Disable Optimus
⤽   If my post was helpful, please give Likes and/or mark the Accept as Solution button(s) below. Thank you!   ⤵
Report
0 Likes
Reply
Message 3 of 10
th_honda
Explorer
in reply to: TravisNave
‎08-06-2013 08:34 AM
‎08-06-2013 08:34 AM

Should I restart my computer afterwards? I tried opening the program, but it didn't work.
Report
0 Likes
Reply
Message 4 of 10
TravisNave
Mentor
in reply to: th_honda
‎08-06-2013 08:43 AM
‎08-06-2013 08:43 AM

Yes.  Installing the driver clean (did you check that box?) should require a restart.



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



My Expert Contributions to the
Autodesk Forums:
FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files
Disk Space | Quickstart Guide for LMTOOLS | Edit setup.ini for 1603 Installation Failure | 1603 Error installing /w Updates | Disable Optimus
⤽   If my post was helpful, please give Likes and/or mark the Accept as Solution button(s) below. Thank you!   ⤵
Report
0 Likes
Reply
Message 5 of 10
th_honda
Explorer
in reply to: TravisNave
‎08-06-2013 09:35 AM
‎08-06-2013 09:35 AM

sorry, I haven't checked the box. But I did now, and i've already restart my computer. But 3ds max isn't working 😕

Report
0 Likes
Reply
Message 6 of 10
TravisNave
Mentor
in reply to: th_honda
‎08-06-2013 09:54 AM
‎08-06-2013 09:54 AM

Is it the activation crash, by chance?



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



My Expert Contributions to the
Autodesk Forums:
FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files
Disk Space | Quickstart Guide for LMTOOLS | Edit setup.ini for 1603 Installation Failure | 1603 Error installing /w Updates | Disable Optimus
⤽   If my post was helpful, please give Likes and/or mark the Accept as Solution button(s) below. Thank you!   ⤵
Report
0 Likes
Reply
Message 7 of 10
th_honda
Explorer
in reply to: TravisNave
‎08-06-2013 10:02 AM
‎08-06-2013 10:02 AM

I don't think so. I've reinstalled it several times, and I was able to activate it. Then the problem was gone without doing anything, and it's back again. It's really weird
Report
0 Likes
Reply
Message 8 of 10
TravisNave
Mentor
in reply to: th_honda
‎08-06-2013 10:23 AM
‎08-06-2013 10:23 AM

Again, my only recommendation then would be to try a system restore back to a point in time that you knew it was working.  Possibly some Windows Update or another installed program has caused this issue...



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



My Expert Contributions to the
Autodesk Forums:
FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files
Disk Space | Quickstart Guide for LMTOOLS | Edit setup.ini for 1603 Installation Failure | 1603 Error installing /w Updates | Disable Optimus
⤽   If my post was helpful, please give Likes and/or mark the Accept as Solution button(s) below. Thank you!   ⤵
Report
0 Likes
Reply
Message 9 of 10
th_honda
Explorer
in reply to: TravisNave
‎08-06-2013 02:51 PM
‎08-06-2013 02:51 PM

Any other sugestions? I don't think it would work for me... Actually, I don't even know exactly how to restore.
Report
0 Likes
Reply
Message 10 of 10
TravisNave
Mentor
in reply to: th_honda
‎08-07-2013 07:16 AM
‎08-07-2013 07:16 AM

System Restore is quick and it is reversible if it does not work. 

 

Here are the instructions:

 

http://windows.microsoft.com/en-us/windows-8/restore-refresh-reset-pc

 

Good Luck!



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



My Expert Contributions to the
Autodesk Forums:
FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files
Disk Space | Quickstart Guide for LMTOOLS | Edit setup.ini for 1603 Installation Failure | 1603 Error installing /w Updates | Disable Optimus
⤽   If my post was helpful, please give Likes and/or mark the Accept as Solution button(s) below. Thank you!   ⤵
Report
0 Likes
Reply
Reply

Can't find what you're looking for? Ask the community or share your knowledge.

Post to forums  

Administrator Productivity


Autodesk Design & Make Report

Report a website issue