Installation & Licensing

Installation & Licensing

Posts: 3
Registered: ‎05-07-2012
Message 1 of 1 (235 Views)

Error on startup

235 Views, 0 Replies
05-21-2012 10:07 AM

I am on Windows 7 Ultimate, x64 with latest patches, using 3ds Max 2012 64-bit.


--------------------------- 3dsmax.exe - System Error ---------------------------

The program can't start because api-ms-win-core-registry-l1-1-0.dll is missing from your computer. Try reinstalling the program to fix this problem.

--------------------------- OK   ---------------------------


I have tried this on 2 computers.


This did not happen after installing SP2 for 3ds Max. However, once Windows Update installs the following item, the above system error appears:


Security Update for Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package (KB2538242)

Update type: Important

A security issue has been identified leading to MFC application vulnerability in DLL planting due to MFC not specifying the full path to system/localization DLLs.  You can protect your computer by installing this update from Microsoft.  After you install this item, you may have to restart your computer.

More information:

Help and Support:



It can't be a coincidence this happened on two computers right after the above update was installed. Please look into it.

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