Installation & Licensing

Installation & Licensing

3 Posts
0 Kudos
Registered: ‎05-07-2012
Post 1 of 1

Error on startup

237 Views, 0 Replies
05-21-2012 10:07 AM

I am on Windows 7 Ultimate, x64 with latest patches, using 3ds Max 2012 64-bit.


--------------------------- 3dsmax.exe - System Error ---------------------------

The program can't start because api-ms-win-core-registry-l1-1-0.dll is missing from your computer. Try reinstalling the program to fix this problem.

--------------------------- OK   ---------------------------


I have tried this on 2 computers.


This did not happen after installing SP2 for 3ds Max. However, once Windows Update installs the following item, the above system error appears:


Security Update for Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package (KB2538242)

Update type: Important

A security issue has been identified leading to MFC application vulnerability in DLL planting due to MFC not specifying the full path to system/localization DLLs.  You can protect your computer by installing this update from Microsoft.  After you install this item, you may have to restart your computer.

More information:

Help and Support:



It can't be a coincidence this happened on two computers right after the above update was installed. Please look into it.

Post to the Community

Have questions about Autodesk products? Ask the community.

New Post