Installation & Licensing

Installation & Licensing

New Member
1 Posts
0 Kudos
Registered: ‎02-08-2012
Post 1 of 2

Error message 1:5 2: adlm PITSetProductInformation failed. 3:2

471 Views, 1 Replies
10-06-2012 12:33 PM

I had autodesk Maya 2011 student version installed on my computer. I uninstalled it... it no longer shows up in my programs list. The shortcuts are still there. When I tried to install Maya 2012 I got this error message 1:5 2: adlm PITSetProductInformation failed. 3:2 


I have read that you need to go through and remove all the related Autodesk files by hand but I do not know which ones they are. 


Can someone help me figure out wich files I need to remove and give me a clean install for Autodesk Maya 2012?

429 Posts
20 Kudos
Registered: ‎06-14-2011
Post 2 of 2

Re: Error message 1:5 2: adlm PITSetProductInformation failed. 3:2

10-07-2012 06:43 PM in reply to: tmckie86

Hi tmckie86:


I suggest that you click on this link for available options regarding the specific error you have encountered. I hope it helps. :smileyhappy:


Best Regards,


Arlin Bibat
Post to the Community

Have questions about Autodesk products? Ask the community.

New Post
Are you interested in helping shape the future of the Autodesk Community? To participate in this brief usability study, please click here. Your time and input is greatly appreciated!