Installation & Licensing

Installation & Licensing

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Registered: ‎02-08-2012
Post 1 of 2

Error message 1:5 2: adlm PITSetProductInformation failed. 3:2

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10-06-2012 12:33 PM

I had autodesk Maya 2011 student version installed on my computer. I uninstalled it... it no longer shows up in my programs list. The shortcuts are still there. When I tried to install Maya 2012 I got this error message 1:5 2: adlm PITSetProductInformation failed. 3:2 


I have read that you need to go through and remove all the related Autodesk files by hand but I do not know which ones they are. 


Can someone help me figure out wich files I need to remove and give me a clean install for Autodesk Maya 2012?

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Registered: ‎06-14-2011
Post 2 of 2

Re: Error message 1:5 2: adlm PITSetProductInformation failed. 3:2

10-07-2012 06:43 PM in reply to: tmckie86

Hi tmckie86:


I suggest that you click on this link for available options regarding the specific error you have encountered. I hope it helps. :smileyhappy:


Best Regards,


Arlin Bibat
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