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error installing Revit 2014

3 REPLIES 3
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Message 1 of 4
johnakubacz
682 Views, 3 Replies

error installing Revit 2014

I am trying to install student version of revit 2014 and two errors come up during installation.

1308; source file not found

1712; unable to restore

 

I installed 2013 then when class started we started on 2014 with 2013 book. you can see why I installed 2013.

2013 does not open 2014 files.

I uninstalled 2013 then was having some issues and needed to clean pc.

 

Any help would be greatly appreciated.

Thank you.

3 REPLIES 3
Message 2 of 4
TravisNave
in reply to: johnakubacz

Message 3 of 4
johnakubacz
in reply to: TravisNave

Thanks for reponding.

The link di not work.

After downloading, was asked to extract files, selected ok and another error came out saying corrupted file.

So, I tried second suggestion and I am not clear where the settings tab is and what to change?

 

Thanks again for your response.

Message 4 of 4
dembkod
in reply to: johnakubacz

johnakubacz,

 

Hello. If you are receiving a corrupted file message, you likely failed a download. If you are wireless, plug in.

I would download using the Virtual agent:

 

  1. Go to http://www.autodesk.com
  2. At the bottom of the page, beneath "Help and Support" click "Customer Service"
  3. Click the "Ask" button for the "Virtual Agent"
  4. Once the Virtual Agent opens, click "Download Links"
  5. Select the appropriate product and download, do not “run” from this location. Download and then run.

If this does not work, I would consider downloading from a different machine, if possible.

 

Thank you for taking part in our community!



David Dembkoski

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