Hello:
I hope I am in the right place. I tried all posible solutions to install my software with the same error:
2013/11/19:17:57:47 Gus GUS-PC Install Autodesk Material Library 2014 - Base Image Library Succeeded 2013/11/19:17:57:48 Gus GUS-PC Installing Autodesk Material Library 2014 - Medium Image Library: ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk Entertainment Creation Suite Ultimate 2014" SETUP_PACKAGECODE={89E85904-425D-43CB-89F5-6272C371394C} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES=";;;" ADSK_SOURCE_ROOT="G:\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1 TRANSFORMS="C:\Users\Gus\AppData\Local\Temp\_AIDE0E.tmp\Media.mst" 2013/11/19:17:58:31 Gus GUS-PC Install Autodesk Material Library 2014 - Medium Image Library Succeeded 2013/11/19:17:58:32 Gus GUS-PC Installing Autodesk® 3ds Max 2014: TRANSFORMS="C:\Users\Gus\AppData\Local\Temp\_AIDE0E.tmp\x64\max\3dsMax2014-standalone.mst" ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="G:\" INSTALLDIR="C:\Program Files\Autodesk\3ds Max 2014\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1 2013/11/19:17:58:45 Gus GUS-PC Install Autodesk® 3ds Max 2014 Failed Installation aborted, Result=1603 2013/11/19:17:58:57 Gus GUS-PC Rollback Autodesk Material Library 2014 - Medium Image Library Succeeded 2013/11/19:17:59:10 Gus GUS-PC Rollback Autodesk Material Library 2014 - Base Image Library Succeeded 2013/11/19:17:59:31 Gus GUS-PC Rollback Autodesk Material Library 2014 Succeeded 2013/11/19:17:59:31 Gus GUS-PC Rollback DirectX Runtime Failed Failure is ignored, Result=1619
Made a new user full access etc etc.
I am runing an ASUS I7 8 core Windwos 7 PRO 16Gb memory with enough space in HD.
Any help will be really greatfull!!!
Thanks
Gus
Hi
Welcome to Autodesk Community!
Could you please check if this solution can help you?
______________________________________________________________
If my post answers your question, please click the "Accept as Solution" button. This helps everyone find answers more quickly!
Hello Emily:
Thanks for your answer. Yes! I did follow the solutions from the web. I was hoping more see if you guys can spot something in the log to give me a clue what is going on. REverything goes good Visio C++ .Net etc but whne if shows installing 3DS.Max is when everything rolls back.
I created a new user, I have change the HKeys permissions etc, has been two weeks :).
Thanks
Gus