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error installing AutoCAD 2014

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17626870
Observer
410 Views, 2 Replies
‎07-28-2014 11:52 AM
‎07-28-2014 11:52 AM

error installing AutoCAD 2014

Hi.

 

During my installation of AutoCad 2014 my computer experienced a power failure. When I started the installation again hoping it will just start installing again. Then the installation suite told me that AutoCad 2014 is installed already and it seems you can't reinstall. I have tried to remove AutoCad 2014 through the control panel and try installing AutoCad again, but to no use! (by the way I have windows 7-64bit as operating system)

 

If you could please assist me with this problem, I would appreciate it!

 

Thanks

 

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Message 2 of 3
TravisNave
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in reply to: 17626870
‎07-28-2014 02:12 PM
‎07-28-2014 02:12 PM

To Diagnose and Fix installation problems automatically, please see the new Microsoft tool for this here:

http://support.microsoft.com/mats/Program_Install_and_Uninstall

For more information on the Autodesk KB Support article concerning the clean uninstall of Autodesk products, see this link:

http://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/How-to-perform-a-clean-un...

That should get you headed in the right direction.


Good Luck!



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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17626870
Observer
in reply to: TravisNave
‎07-29-2014 01:18 AM
‎07-29-2014 01:18 AM

Thank You!!! The Microsoft tool did the job!
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