Installation & Licensing

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sigdelbivek
Posts: 2
Registered: ‎10-29-2013
Message 1 of 3 (2,647 Views)

Error during installation

2647 Views, 2 Replies
10-29-2013 02:45 AM

Hi, i downloaded an iso file of autodesk revit achitecture 2014 and mounted it on I: . And when i try to installl it. It says, " The media does not contain content and will be downloaded during installation." and after sometime it again says, " Please insert the disc: Revit Architure 2013", I'm not getting it please help. Thankyou1.PNG2.png3.PNG4.PNG

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TravisNave
Posts: 10,501
Registered: ‎01-14-2005
Message 2 of 3 (2,630 Views)

Re: Error during installation

10-29-2013 11:58 AM in reply to: sigdelbivek

Welcome to the community.  I don't understand why you would download an ISO of this program.  You should download it from your Subscription center or from Matt, the virtual agent.  You can even download a trial.

 

If the ISO is valid and legal, have you tried simply ripping it to DVD?

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dembkod
Posts: 624
Registered: ‎05-26-2010
Message 3 of 3 (2,627 Views)

Re: Error during installation

10-29-2013 12:10 PM in reply to: sigdelbivek

sigdelbivek,

 

Hello. This looks to be either a download or a pathing problem possibly. Downloading and mounting an ISO is not a standard way for us to install things. I would either copy the files form the mounted ISO to a regular drive location, or download the software again from our site and try that download.

  1. Go to http://www.autodesk.com
  2. At the bottom of the page, beneath "Help and Support" click "Customer Service"
  3. Click the "Ask" button for the "Virtual Agent"
  4. Once the Virtual Agent opens, click "Downloading and Installation"
  5. Click "Software Download links"
  6. Click "I need to redownload my product"
  7. Select the appropriate product and download

 

Thank you for taking part in our community!

 



David Dembkoski
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