Installation & Licensing

Installation & Licensing

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lbraun3
Posts: 2
Registered: ‎01-23-2014
Message 1 of 4 (625 Views)
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Error during instaill

625 Views, 3 Replies
01-23-2014 10:36 AM

I am trying to install Autodesk Revit 2013 (have also tryed to install 2014 with the same issue) and am receiving the error message: DirectX® RuntimeFailedFailure is ignored, Result=1619. Does anyone have a solution to this installation issue?

 

Thanks for the help!

 

The entire log reads:

2014/1/23:12:18:34 Lee LEE-PC === Setup started on LEE-PC by Lee ===
2014/1/23:12:18:34 Lee LEE-PC Launch
2014/1/23:12:18:34 Lee LEE-PC CommandLine /url "http://trial2.autodesk.com/SWDLDDLM/2013/RVT/WI/Autodesk_Revit_2013_English_Win_32_64bit_wi_en-US_Se... /SN 900-44252627 /PK 829E1 /student /akamai /auth authparam /sid SESSION_ID
2014/1/23:12:19:04 Lee LEE-PC === Setup ended ===

2014/1/23:12:18:36 Lee LEE-PC === Setup started on LEE-PC by Lee ===
2014/1/23:12:18:36 Lee LEE-PC Launch
2014/1/23:12:18:45 Lee LEE-PC Download Play SETUP_CONFIG http://trial2.autodesk.com/SWDLDDLM/2013/RVT/WI/{B3025DA1-3BA9-4315-AC55-664F5487ABA5}/SETUP_x64.tar...
2014/1/23:12:19:03 Lee LEE-PC Download Complete SETUP_CONFIG http://trial2.autodesk.com/SWDLDDLM/2013/RVT/WI/{B3025DA1-3BA9-4315-AC55-664F5487ABA5}/SETUP_x64.tar...
2014/1/23:12:19:04 Lee LEE-PC PageOpen LaunchDialog
2014/1/23:12:19:59 Lee LEE-PC PageOpen LicenseDialog
2014/1/23:12:20:23 Lee LEE-PC PageOpen ProductInfoDialog
2014/1/23:12:20:23 Lee LEE-PC PageOpen ProductSelectionDialog2
2014/1/23:12:20:35 Lee LEE-PC PageOpen FullProgressDialog
2014/1/23:12:20:36 Lee LEE-PC Download Play KB958314ATLX86 http://trial2.autodesk.com/SWDLDDLM/2013/RVT/WI/{B3025DA1-3BA9-4315-AC55-664F5487ABA5}/KB958314ATLX8...
2014/1/23:12:20:37 Lee LEE-PC Download Complete KB958314ATLX86 http://trial2.autodesk.com/SWDLDDLM/2013/RVT/WI/{B3025DA1-3BA9-4315-AC55-664F5487ABA5}/KB958314ATLX8...
2014/1/23:12:20:37 Lee LEE-PC Installing Microsoft Visual C++ 2008 KB958314 (ATL) (x86): ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Autodesk\WI\Autodesk Revit 2013" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2014/1/23:12:20:42 Lee LEE-PC Install Microsoft Visual C++ 2008 KB958314 (ATL) (x86) Succeeded
2014/1/23:12:20:42 Lee LEE-PC Download Play KB958314MFCX86 http://trial2.autodesk.com/SWDLDDLM/2013/RVT/WI/{B3025DA1-3BA9-4315-AC55-664F5487ABA5}/KB958314MFCX8...
2014/1/23:12:20:50 Lee LEE-PC Download Complete KB958314MFCX86 http://trial2.autodesk.com/SWDLDDLM/2013/RVT/WI/{B3025DA1-3BA9-4315-AC55-664F5487ABA5}/KB958314MFCX8...
2014/1/23:12:20:50 Lee LEE-PC Installing Microsoft Visual C++ 2008 KB958314 (MFC) (x86): ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Autodesk\WI\Autodesk Revit 2013" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2014/1/23:12:20:56 Lee LEE-PC Install Microsoft Visual C++ 2008 KB958314 (MFC) (x86) Succeeded
2014/1/23:12:20:56 Lee LEE-PC Download Play KB958314CRTX86 http://trial2.autodesk.com/SWDLDDLM/2013/RVT/WI/{B3025DA1-3BA9-4315-AC55-664F5487ABA5}/KB958314CRTX8...
2014/1/23:12:20:58 Lee LEE-PC Download Complete KB958314CRTX86 http://trial2.autodesk.com/SWDLDDLM/2013/RVT/WI/{B3025DA1-3BA9-4315-AC55-664F5487ABA5}/KB958314CRTX8...
2014/1/23:12:20:58 Lee LEE-PC Installing Microsoft Visual C++ 2008 KB958314 (CRT) (x86): ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Autodesk\WI\Autodesk Revit 2013" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2014/1/23:12:21:02 Lee LEE-PC Install Microsoft Visual C++ 2008 KB958314 (CRT) (x86) Succeeded
2014/1/23:12:21:03 Lee LEE-PC Download Play KB958314OPENMPX86 http://trial2.autodesk.com/SWDLDDLM/2013/RVT/WI/{B3025DA1-3BA9-4315-AC55-664F5487ABA5}/KB958314OPENM...
2014/1/23:12:21:03 Lee LEE-PC Download Complete KB958314OPENMPX86 http://trial2.autodesk.com/SWDLDDLM/2013/RVT/WI/{B3025DA1-3BA9-4315-AC55-664F5487ABA5}/KB958314OPENM...
2014/1/23:12:21:03 Lee LEE-PC Installing Microsoft Visual C++ 2008 KB958314 (OpenMP) (x86): ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Autodesk\WI\Autodesk Revit 2013" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2014/1/23:12:21:07 Lee LEE-PC Install Microsoft Visual C++ 2008 KB958314 (OpenMP) (x86) Succeeded
2014/1/23:12:21:07 Lee LEE-PC Download Play KB958314ATLX64 http://trial2.autodesk.com/SWDLDDLM/2013/RVT/WI/{B3025DA1-3BA9-4315-AC55-664F5487ABA5}/KB958314ATLX6...
2014/1/23:12:21:08 Lee LEE-PC Download Complete KB958314ATLX64 http://trial2.autodesk.com/SWDLDDLM/2013/RVT/WI/{B3025DA1-3BA9-4315-AC55-664F5487ABA5}/KB958314ATLX6...
2014/1/23:12:21:08 Lee LEE-PC Installing Microsoft Visual C++ 2008 KB958314 (ATL) (x64): ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Autodesk\WI\Autodesk Revit 2013" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2014/1/23:12:21:11 Lee LEE-PC Install Microsoft Visual C++ 2008 KB958314 (ATL) (x64) Succeeded
2014/1/23:12:21:11 Lee LEE-PC Download Play KB958314MFCX64 http://trial2.autodesk.com/SWDLDDLM/2013/RVT/WI/{B3025DA1-3BA9-4315-AC55-664F5487ABA5}/KB958314MFCX6...
2014/1/23:12:21:18 Lee LEE-PC Download Complete KB958314MFCX64 http://trial2.autodesk.com/SWDLDDLM/2013/RVT/WI/{B3025DA1-3BA9-4315-AC55-664F5487ABA5}/KB958314MFCX6...
2014/1/23:12:21:18 Lee LEE-PC Installing Microsoft Visual C++ 2008 KB958314 (MFC) (x64): ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Autodesk\WI\Autodesk Revit 2013" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2014/1/23:12:21:24 Lee LEE-PC Install Microsoft Visual C++ 2008 KB958314 (MFC) (x64) Succeeded
2014/1/23:12:21:24 Lee LEE-PC Download Play KB958314CRTX64 http://trial2.autodesk.com/SWDLDDLM/2013/RVT/WI/{B3025DA1-3BA9-4315-AC55-664F5487ABA5}/KB958314CRTX6...
2014/1/23:12:21:27 Lee LEE-PC Download Complete KB958314CRTX64 http://trial2.autodesk.com/SWDLDDLM/2013/RVT/WI/{B3025DA1-3BA9-4315-AC55-664F5487ABA5}/KB958314CRTX6...
2014/1/23:12:21:27 Lee LEE-PC Installing Microsoft Visual C++ 2008 KB958314 (CRT) (x64): ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Autodesk\WI\Autodesk Revit 2013" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2014/1/23:12:21:31 Lee LEE-PC Install Microsoft Visual C++ 2008 KB958314 (CRT) (x64) Succeeded
2014/1/23:12:21:31 Lee LEE-PC Download Play KB958314OPENMPX64 http://trial2.autodesk.com/SWDLDDLM/2013/RVT/WI/{B3025DA1-3BA9-4315-AC55-664F5487ABA5}/KB958314OPENM...
2014/1/23:12:21:32 Lee LEE-PC Download Complete KB958314OPENMPX64 http://trial2.autodesk.com/SWDLDDLM/2013/RVT/WI/{B3025DA1-3BA9-4315-AC55-664F5487ABA5}/KB958314OPENM...
2014/1/23:12:21:32 Lee LEE-PC Installing Microsoft Visual C++ 2008 KB958314 (OpenMP) (x64): ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Autodesk\WI\Autodesk Revit 2013" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2014/1/23:12:21:35 Lee LEE-PC Install Microsoft Visual C++ 2008 KB958314 (OpenMP) (x64) Succeeded
2014/1/23:12:21:35 Lee LEE-PC Download Play DIRECTX http://trial2.autodesk.com/SWDLDDLM/2013/RVT/WI/{B3025DA1-3BA9-4315-AC55-664F5487ABA5}/DIRECTX.tar.l...
2014/1/23:12:22:53 Lee LEE-PC Download Complete DIRECTX http://trial2.autodesk.com/SWDLDDLM/2013/RVT/WI/{B3025DA1-3BA9-4315-AC55-664F5487ABA5}/DIRECTX.tar.l...
2014/1/23:12:22:53 Lee LEE-PC Installing DirectX® Runtime: C:\Autodesk\WI\Autodesk Revit 2013\3rdParty\DirectX\DXSETUP.exe /silent
2014/1/23:12:24:30 Lee LEE-PC Install DirectX® Runtime Succeeded
2014/1/23:12:24:31 Lee LEE-PC Download Play FaroSDK http://trial2.autodesk.com/SWDLDDLM/2013/RVT/WI/{B3025DA1-3BA9-4315-AC55-664F5487ABA5}/FaroSDK.tar.l...
2014/1/23:12:24:41 Lee LEE-PC Download Complete FaroSDK http://trial2.autodesk.com/SWDLDDLM/2013/RVT/WI/{B3025DA1-3BA9-4315-AC55-664F5487ABA5}/FaroSDK.tar.l...
2014/1/23:12:24:41 Lee LEE-PC Installing FaroSDK: C:\Autodesk\WI\Autodesk Revit 2013\3rdParty\FaroSDK\e889_faro_ls_sdk_4.8.2.25521_x86_setup.exe /VERYSILENT /NORESTART /LOG="C:\Users\Lee\AppData\Local\Temp\FaroSDK.log"
2014/1/23:12:25:40 Lee LEE-PC Install FaroSDK Succeeded
2014/1/23:12:25:40 Lee LEE-PC Download Play RVT2013 http://trial2.autodesk.com/SWDLDDLM/2013/RVT/WI/{B3025DA1-3BA9-4315-AC55-664F5487ABA5}/RVT2013_x64.t...
2014/1/23:12:34:50 Lee LEE-PC Download Complete RVT2013 http://trial2.autodesk.com/SWDLDDLM/2013/RVT/WI/{B3025DA1-3BA9-4315-AC55-664F5487ABA5}/RVT2013_x64.t...
2014/1/23:12:34:54 Lee LEE-PC Installing Autodesk® Revit® 2013: TRANSFORMS="C:\Autodesk\WI\Autodesk Revit 2013\x64\en-us\RVT2013\RVT2013.mst;C:\Users\Lee\AppData\Local\Temp\_AI3907.tmp\x64\RVT2013\RVT2013-standalone.mst" MSINEWINSTANCE=1 ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Autodesk\WI\Autodesk Revit 2013" INSTALLDIR="C:\Program Files\Autodesk\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2014/1/23:13:05:48 Lee LEE-PC Install Autodesk® Revit® 2013 Succeeded
2014/1/23:13:05:49 Lee LEE-PC Download Play RVT2013_en-us http://trial2.autodesk.com/SWDLDDLM/2013/RVT/WI/{B3025DA1-3BA9-4315-AC55-664F5487ABA5}/RVT2013_x64_e...
2014/1/23:13:06:16 Lee LEE-PC Download Complete RVT2013_en-us http://trial2.autodesk.com/SWDLDDLM/2013/RVT/WI/{B3025DA1-3BA9-4315-AC55-664F5487ABA5}/RVT2013_x64_e...
2014/1/23:13:06:17 Lee LEE-PC Installing Autodesk® Revit® 2013 Language Pack: TRANSFORMS="C:\Users\Lee\AppData\Local\Temp\_AI3907.tmp\_laE4E5.tmp.mst" ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Autodesk\WI\Autodesk Revit 2013" INSTALLDIR="C:\Program Files\Autodesk\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2014/1/23:13:06:26 Lee LEE-PC Install Autodesk® Revit® 2013 Language Pack Succeeded
2014/1/23:13:06:27 Lee LEE-PC Download Play CM2013 http://trial2.autodesk.com/SWDLDDLM/2013/RVT/WI/{B3025DA1-3BA9-4315-AC55-664F5487ABA5}/CM2013.tar.lz...
2014/1/23:13:06:59 Lee LEE-PC Download Complete CM2013 http://trial2.autodesk.com/SWDLDDLM/2013/RVT/WI/{B3025DA1-3BA9-4315-AC55-664F5487ABA5}/CM2013.tar.lz...
2014/1/23:13:06:59 Lee LEE-PC Installing Autodesk Material Library 2013: ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Autodesk\WI\Autodesk Revit 2013" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2014/1/23:13:07:48 Lee LEE-PC Install Autodesk Material Library 2013 Succeeded
2014/1/23:13:07:49 Lee LEE-PC Download Play CMILB2013 http://trial2.autodesk.com/SWDLDDLM/2013/RVT/WI/{B3025DA1-3BA9-4315-AC55-664F5487ABA5}/CMILB2013.tar...
2014/1/23:13:08:37 Lee LEE-PC Download Complete CMILB2013 http://trial2.autodesk.com/SWDLDDLM/2013/RVT/WI/{B3025DA1-3BA9-4315-AC55-664F5487ABA5}/CMILB2013.tar...
2014/1/23:13:08:37 Lee LEE-PC Installing Autodesk Material Library 2013 - Base Image Library: ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Autodesk\WI\Autodesk Revit 2013" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2014/1/23:13:09:03 Lee LEE-PC Install Autodesk Material Library 2013 - Base Image Library Succeeded
2014/1/23:13:09:04 Lee LEE-PC Download Play CMILL2013 http://trial2.autodesk.com/SWDLDDLM/2013/RVT/WI/{B3025DA1-3BA9-4315-AC55-664F5487ABA5}/CMILL2013.tar...
2014/1/23:13:12:14 Lee LEE-PC Download Aborted CMILL2013 http://trial2.autodesk.com/SWDLDDLM/2013/RVT/WI/{B3025DA1-3BA9-4315-AC55-664F5487ABA5}/CMILL2013.tar...
2014/1/23:13:12:14 Lee LEE-PC Install Autodesk Material Library 2013 - Low Image Library Failed Download Failed, Installation aborted, Result=1603
2014/1/23:13:13:13 Lee LEE-PC Rollback Autodesk Material Library 2013 - Base Image Library Succeeded
2014/1/23:13:14:53 Lee LEE-PC Rollback Autodesk Material Library 2013 Succeeded
2014/1/23:13:15:03 Lee LEE-PC Rollback Autodesk® Revit® 2013 Language Pack Succeeded
2014/1/23:13:20:26 Lee LEE-PC Rollback Autodesk® Revit® 2013 Succeeded
2014/1/23:13:20:26 Lee LEE-PC Rollback FaroSDK Failed Failure is ignored, Result=1619
2014/1/23:13:20:26 Lee LEE-PC Rollback DirectX® Runtime Failed Failure is ignored, Result=1619
2014/1/23:13:20:32 Lee LEE-PC Rollback Microsoft Visual C++ 2008 KB958314 (OpenMP) (x64) Succeeded
2014/1/23:13:20:35 Lee LEE-PC Rollback Microsoft Visual C++ 2008 KB958314 (CRT) (x64) Succeeded
2014/1/23:13:20:38 Lee LEE-PC Rollback Microsoft Visual C++ 2008 KB958314 (MFC) (x64) Succeeded
2014/1/23:13:20:40 Lee LEE-PC Rollback Microsoft Visual C++ 2008 KB958314 (ATL) (x64) Succeeded
2014/1/23:13:20:44 Lee LEE-PC Rollback Microsoft Visual C++ 2008 KB958314 (OpenMP) (x86) Succeeded
2014/1/23:13:20:47 Lee LEE-PC Rollback Microsoft Visual C++ 2008 KB958314 (CRT) (x86) Succeeded
2014/1/23:13:20:50 Lee LEE-PC Rollback Microsoft Visual C++ 2008 KB958314 (MFC) (x86) Succeeded
2014/1/23:13:20:53 Lee LEE-PC Rollback Microsoft Visual C++ 2008 KB958314 (ATL) (x86) Succeeded

 

You will need to try a browser download of the software using our Virtual Agent (#3).  You will need to try this tomorrow as it's down for maintentance today.

 

http://upandready.typepad.com/up_and_ready/2013/01/quick-start-downloads.html

 

 

Product Support
david.lau
Posts: 1,489
Registered: ‎06-18-2008
Message 2 of 4 (617 Views)

Re: Error during instaill

01-23-2014 11:28 AM in reply to: lbraun3

You will need to try a browser download of the software using our Virtual Agent (#3).  You will need to try this tomorrow as it's down for maintentance today.

 

http://upandready.typepad.com/up_and_ready/2013/01/quick-start-downloads.html

 

 



David Lau
*Expert Elite*
TravisNave
Posts: 10,736
Registered: ‎01-14-2005
Message 3 of 4 (609 Views)

Re: Error during instaill

01-23-2014 11:49 AM in reply to: lbraun3

David is right.  Your actual error is above that that you highlighted.

 

Install Autodesk Material Library 2013 - Low Image Library Failed Download Failed, Installation aborted, Result=1603

 

You need to download from the virtual agent instead.

 

http://forums.autodesk.com/t5/Installation-Licensing/Download-Failed-Installation-aborted-Result-160...

 

Good Luck!

New Member
lbraun3
Posts: 2
Registered: ‎01-23-2014
Message 4 of 4 (591 Views)

Re: Error during instaill

01-24-2014 09:40 AM in reply to: david.lau
Thanks for the help! The download through the virtual agent worked perfectly.
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