Installation & Licensing

Installation & Licensing

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Active Member
Osi_turk
Posts: 6
Registered: ‎12-08-2011
Message 11 of 20 (4,353 Views)

Re: Error 2738 when installing AutoCAD 2012

12-08-2011 08:07 PM in reply to: coreyiyican

Hello everyone. i know this problem and solution too ))) please fallow this steps.

first of all you have to delete the relevant registry entries and re-register the DLL.
Please make sure you back up the registry/system before you make any changes to the registry (how u can look at from microsft official site)
To delete the registry, please run following commands with elevated privileges

On Windows 7/64 bit System
1-) reg delete "HKCU\SOFTWARE\Classes\Wow6432Node\CLSID\{B54F3741-5B07-11CF-A4B0-00AA004A55E8}" /f
2-) reg delete "HKCU\SOFTWARE\Classes\CLSID\{B54F3741-5B07-11CF-A4B0-00AA004A55E8}" /f
u must delete both

optional if you have 32 bit win7
On Windows 7 32 bit
reg delete "HKCU\SOFTWARE\Classes\CLSID\{B54F3741-5B07-11CF-A4B0-00AA004A55E8}" /f


To Re-register the DLL please run following commands with elevated privileges
make copy+paste one by one
On Windows 7 64 bit System
c:\windows\syswow64\regsvr32 vbscript.dll
c:\windows\system32\regsvr32 vbscript.dll

On Windows 7 32 bit (optional for 32 bit win7)
c:\windows\system32\regsvr32 vbscript.dll

this step is so important. if u want to solve then you have to trust me. If you had McAfee Antivirus in the past (even if you have unistalled it might leave some trace)
please use this tool to remove it completly.
http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

now intsall again. it will work, be sure )))) if you had activation problem after install then write me again. i know that slotion too...
Best Regard
Osman from Turkey

New Member
luis.monteiro112
Posts: 2
Registered: ‎03-02-2012
Message 12 of 20 (4,107 Views)

Re: Error 2738 when installing AutoCAD 2012

03-02-2012 09:40 AM in reply to: coreyiyican

Try "Fix Reg Cleaner", download it for free, you only buy it if you want. It worked whit me, uninstalled autdesk review, tough, after still did not installed autodesk.

 

New Member
yzyzjack
Posts: 2
Registered: ‎06-29-2012
Message 13 of 20 (3,695 Views)

Re: Error 2738 when installing AutoCAD 2012

06-29-2012 10:23 PM in reply to: coreyiyican

hello,

my autodesk content service couldn't be uninstalled....even in the syetem safe mode..

also 2738 error...how can i make it??   also the regedit i had already deleted the terms..but it didn't work.....0 - 0

New Member
yzyzjack
Posts: 2
Registered: ‎06-29-2012
Message 14 of 20 (3,694 Views)

Re: Error 2738 when installing AutoCAD 2012

06-29-2012 10:30 PM in reply to: Osi_turk

I did't find a \{B54F3741-5B07-11CF-A4B0-00AA004A55E8}" /f in the HKCU just in HKCR!! how?

New Member
bhardman90
Posts: 1
Registered: ‎10-12-2012
Message 15 of 20 (3,448 Views)

Re: Error 2738 when installing AutoCAD 2012

10-12-2012 01:54 PM in reply to: coreyiyican

That doesn't work... i have tried everything. i try to uninstall it from my programs and i get a package error 2738. i try to download acad 2013 and even tried 2012 and still error 2738.. if theres a major issue with the service package.. why in the world is it still there. i needs to be fixed and i really need this program for my computer because im taking class and we are using it. i have tried to do everything possible. revo cleaner, i still get the error.

New Member
luis.monteiro112
Posts: 2
Registered: ‎03-02-2012
Message 16 of 20 (3,438 Views)

Re: Error 2738 when installing AutoCAD 2012

10-13-2012 07:37 PM in reply to: bhardman90
The point is that i fixed it very stupidally before. But i don't remember what i've done and i don't have the program anymore. it doesn't seem to be a problem with the program. I remember now! If you're on windows you have to configure something like full admin rights or. Or something like, it's a windows configure, anyhow. You have to allow some special install or special full admin feature for install (control panel). And that's it. I cannot help you more because since i've changed OS for Ubuntu. I had enough of all the Microsoft Crap. Sorry for that but, it's the ****ing right answer. Best regards-
New Member
rgctobin
Posts: 1
Registered: ‎11-17-2012
Message 17 of 20 (3,284 Views)

Re: Error 2738 when installing AutoCAD 2012

11-17-2012 12:58 PM in reply to: Osi_turk

Thanks for your help Osman! The reg delete functions for HKCU did not apply in my case, these could not be found, but the McAfee uninstall seems to have done the trick.

New Member
galen43
Posts: 1
Registered: ‎03-20-2013
Message 18 of 20 (1,726 Views)

Re: Error 2738 when installing AutoCAD 2012

09-09-2013 10:48 AM in reply to: emily.xu

I did try to log in as administrator, used the instructions found in autodesk without success.

I have been working to resolve this issue for 7 days.

Is there a method to resolve this problem that can be understood by a lay person?

 

Employee
alison.gangler
Posts: 125
Registered: ‎04-12-2010
Message 19 of 20 (1,716 Views)

Re: Error 2738 when installing AutoCAD 2012

09-09-2013 11:12 AM in reply to: galen43

Hi,

 

Microsoft published a FixIt solution for this error which can be found at:

 

http://go.microsoft.com/?linkid=9804433

 

The post on the Install and Licensing blog has additional information on this fix:

 

http://upandready.typepad.com/up_and_ready/2012/10?/error-2738-could-not-access-vbscript-run-time-fo...?...

 

Hope this helps.

 

Cheers,

Alison

___________________________________________________________

If my post answers your question, please click the "Accept as Solution" button. This helps everyone find answers more quickly!



Alison Gangler
IPG - ICP Install Engineer
Autodesk, Inc.

New Member
sarvajit
Posts: 1
Registered: ‎04-11-2014
Message 20 of 20 (847 Views)

Error licensing AutoCAD 2014

04-11-2014 05:35 AM in reply to: coreyiyican

it get stuck on startup saying checking license

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