If Autodesk 3ds Max and Autodesk 3ds Max Design were previously installed as a trial and that trial period has completed there may not be much we can do to undo that.
Try this:
http://support.autodesk.com/getdoc.asp?id=TS45252
What is the result?
Douglas Lauritsen, Autodesk Product SupportI've had the same problem with my software as well and I actually uninstalled the product and re-installed it and still I recieve the same error. What can I do to fix this issue?
Thank you
I have the same problem...
Is ther a good soluiton for this problem??
Before i try to solve it and take me 2 days or something...
Thanks!
That uninstall link, http://support.autodesk.com/getdoc.asp?id=TS45252, is gone and redirects to a home page that offers no information about this topic.
P.S. I am having the same problem, Error 20, and I have spent HOURS trying to find anything about it on Autodesk.com, and there doesn't seem to be a solution. Once Autodesk has your money, it's very hard to get help from them. The Live Chat option seems to never be available once they have your $.
@Anonymous
Welcome to the community..
In the future you may want to start a new posting instead of replying to one that is 5 years old.. Meaning your reply may not been seen..
Follow the information as I pointed out in this posting: http://forums.autodesk.com/t5/installation-licensing/import-request-fail/m-p/6024203#M122422
Mark Lancaster
& Autodesk Services MarketPlace Provider
Autodesk Inventor Certified Professional & not an Autodesk Employee
Likes is much appreciated if the information I have shared is helpful to you and/or others
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