Installation & Licensing

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New Member
antoinenymous
Posts: 2
Registered: ‎11-17-2012
Message 1 of 4 (633 Views)

Error 19

633 Views, 3 Replies
11-17-2012 09:01 PM

this is the message I get after my activation has failed. Ive tried so many thing, now My 3ds max 13, maya and mudbox all requre me to activate it again and this is driving me insane, its end of semester and I realllyyy cant be dealing with this right now. please anyone if you can help with fixing this I will love you forever ):help.jpg

Product Support
david.lau
Posts: 1,354
Registered: ‎06-18-2008
Message 2 of 4 (594 Views)

Re: Error 19

11-19-2012 01:25 PM in reply to: antoinenymous

I would uninstall and reinstall the software and rename the following files:

 

C:\ProgramData\FLEXnet\adskflex_00691b00_tsf.data
C:\ProgramData\FLEXnet\adskflex_00691b00_tsf.data_backup.001

 

You may need to re-activate the software afterwards for all Autodesk software.  Please read this post:

 

http://upandready.typepad.com/up_and_ready/2012/05/general-licensing-getting-an-activation-code-manu...



David Lau
New Member
antoinenymous
Posts: 2
Registered: ‎11-17-2012
Message 3 of 4 (590 Views)

Re: Error 19

11-19-2012 02:31 PM in reply to: david.lau

rename those files how? Do I just rename them with the same name they already have? 

Product Support
david.lau
Posts: 1,354
Registered: ‎06-18-2008
Message 4 of 4 (575 Views)

Re: Error 19

11-20-2012 06:29 AM in reply to: antoinenymous

You will need to uninstall and re-install Maya then....rename the files....

 

From:

 

C:\ProgramData\FLEXnet\adskflex_00691b00_tsf.data
C:\ProgramData\FLEXnet\adskflex_00691b00_tsf.data_backup.001

 

to

 

C:\ProgramData\FLEXnet\adskflex_00691b00_tsf.data.old
C:\ProgramData\FLEXnet\adskflex_00691b00_tsf.data_backup.001.old

 

 



David Lau
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