Installation & Licensing

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Member
unlusoycan
Posts: 5
Registered: ‎02-07-2013
Message 1 of 14 (3,931 Views)

Error 1619 during Autocad 2013 Installation

3931 Views, 13 Replies
02-07-2013 03:24 AM

I tried to install Autocad 2013 twice, and I got "Installation completed. Some products failed to install" error at the end both times.

 

I wasn' t watching the installer in my first trial, but I saw the installer saying "Decompression failed." on my second  trial, and finally the installer said "Installation completed. Some products failed to install" again.

 

Here is the setup log' s part about the error:

 

2013/2/7:12:50:53 asus ASUS-BILGISAYAR Download Error ACAD Decompressing failed http://studentsdownload.autodesk.com/SWDLDDLM/2013/ACD/WI/{A3548B2A-019B-4D04-AB06-D97A758ED489}/ACA...
2013/2/7:12:50:56 asus ASUS-BILGISAYAR Download Aborted ACAD http://studentsdownload.autodesk.com/SWDLDDLM/2013/ACD/WI/{A3548B2A-019B-4D04-AB06-D97A758ED489}/ACA...
2013/2/7:12:50:56 asus ASUS-BILGISAYAR Install AutoCAD® 2013 Failed Download Failed, Installation aborted, Result=1603
2013/2/7:12:51:02 asus ASUS-BILGISAYAR Rollback Autodesk Content Service Language Pack Succeeded
2013/2/7:12:51:09 asus ASUS-BILGISAYAR Rollback Autodesk Content Service Succeeded
2013/2/7:12:51:35 asus ASUS-BILGISAYAR Rollback Autodesk Material Library 2013 - Low Resolution Succeeded
2013/2/7:12:52:16 asus ASUS-BILGISAYAR Rollback Autodesk Material Library 2013 Succeeded
2013/2/7:12:52:21 asus ASUS-BILGISAYAR Rollback FaroSDK Succeeded
2013/2/7:12:52:21 asus ASUS-BILGISAYAR Rollback DirectX Runtime Failed Failure is ignored, Result=1619

 


I know there are lots of messages about errors 1619 and 1603, I read most of them and now I don' t know what to do, I am really confused. Thanks.

 

*Expert Elite*
TravisNave
Posts: 10,439
Registered: ‎01-14-2005
Message 2 of 14 (3,902 Views)

Re: Error 1619 during Autocad 2013 Installation

02-07-2013 08:52 AM in reply to: unlusoycan

Yep, it looks like it is having problems downloading the software.  You might add the link to your safe sites and try again.

Member
unlusoycan
Posts: 5
Registered: ‎02-07-2013
Message 3 of 14 (3,867 Views)

Re: Error 1619 during Autocad 2013 Installation

02-10-2013 09:15 AM in reply to: TravisNave

Hello again,

Thank you for your answer.

 

Please forgive my lack of understanding, can you explain which link should I add to my safe sites, and what do you mean by safe sites? (firewall? browser? )

 

New Member
benerb22
Posts: 1
Registered: ‎07-22-2013
Message 4 of 14 (2,525 Views)

Re: Error 1619 during Autocad 2013 Installation

07-22-2013 11:55 PM in reply to: unlusoycan

I'm having the same exact error. Good to know I'm not alone. Unfortunately I have no clue how to fix it. But, if I find out I'll let you know. Or if you have resolved your issue, could you let me know? thnx

Member
unlusoycan
Posts: 5
Registered: ‎02-07-2013
Message 5 of 14 (2,518 Views)

Re: Error 1619 during Autocad 2013 Installation

07-23-2013 12:51 AM in reply to: benerb22

Hello,

 

I didn't find any solutions to this problem, and my "desire" to use Autocad has decreased since February. I am now using alternative softwares, but looking forward to any new replies that solves the problem.

 

Thanks for letting me know that you have the same problem.

*Expert Elite*
TravisNave
Posts: 10,439
Registered: ‎01-14-2005
Message 6 of 14 (2,506 Views)

Re: Error 1619 during Autocad 2013 Installation

07-23-2013 06:57 AM in reply to: benerb22

You might have better luck downloading the software using Matt, the virtual assistant.

 

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=21889745&linkID=9240617

 

Good Luck!

Member
unlusoycan
Posts: 5
Registered: ‎02-07-2013
Message 7 of 14 (2,296 Views)

Re: Error 1619 during Autocad 2013 Installation

08-24-2013 12:51 PM in reply to: TravisNave

Hello Again,

 

I am planing to install AutoCAD 2014. Is it likely for me to have this problem again?

*Expert Elite*
TravisNave
Posts: 10,439
Registered: ‎01-14-2005
Message 8 of 14 (2,258 Views)

Re: Error 1619 during Autocad 2013 Installation

08-27-2013 07:11 AM in reply to: unlusoycan

unlusoycan wrote:

Hello Again,

 

I am planing to install AutoCAD 2014. Is it likely for me to have this problem again?


Most likely. 

Member
unlusoycan
Posts: 5
Registered: ‎02-07-2013
Message 9 of 14 (2,251 Views)

Re: Error 1619 during Autocad 2013 Installation

08-27-2013 08:52 AM in reply to: TravisNave
Hello,
 
So I will follow your recommendation. I understand that I should install Autocad 2014 via Matt too, right?
 
In the virtual assitance page, I see this:
 
Please choose a topic below for assistance:

I am a student. Can I use my student license for the software I installed from "I need to redownload my product" link?

*Expert Elite*
TravisNave
Posts: 10,439
Registered: ‎01-14-2005
Message 10 of 14 (2,248 Views)

Re: Error 1619 during Autocad 2013 Installation

08-27-2013 09:48 AM in reply to: unlusoycan
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