Installation & Licensing

Installation & Licensing

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bishara
Posts: 17
Registered: ‎12-03-2011
Message 1 of 31 (3,250 Views)
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Error 1603 and 1619 during Revit 2012 installation

3250 Views, 30 Replies
12-05-2011 07:37 AM

I am trying to install the student version of Revit 2012 on windows 7 and I through the serial number part, but as it installing, it just aborts.  When I look at the installation log, I see errors 1603 and 1619.  I check some solutions here and re-installing windows was what one person did, but I cannot do that.

 

Please help.

IT FINALLY WORKED!!!

 

I did your suggestion along with some help from Geek Quad at Best Buy.  Thanks so much for your help!

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hashim.mundol
Posts: 1,458
Registered: ‎05-21-2010
Message 2 of 31 (3,237 Views)

Re: Error 1603 and 1619 during Revit 2012 installation

12-06-2011 06:34 AM in reply to: bishara

1603 is generic permission error, please try to install the software in diagnostics mode as described here

http://usa.autodesk.com/getdoc/id=TS75218

If the issue persists, please post the all the log files from the %temp% folder (start->run/search->type %temp% ->Enter) as a zip file.

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Hashim Mundol
Autodesk Product Support
Autodesk, Inc.

Contributor
bishara
Posts: 17
Registered: ‎12-03-2011
Message 3 of 31 (3,226 Views)

Re: Error 1603 and 1619 during Revit 2012 installation

12-06-2011 10:56 AM in reply to: bishara

Hi Hashim,

 

Thanks for the suggestion, but I tried the diagnostic mode and it still failed.  I attached here the installation log so you can see the errors.

 

Please let me know if you have ideas.

 

Thanks!

Product Support
hashim.mundol
Posts: 1,458
Registered: ‎05-21-2010
Message 4 of 31 (3,207 Views)

Re: Error 1603 and 1619 during Revit 2012 installation

12-07-2011 12:30 AM in reply to: bishara

Please try

 

http://forums.autodesk.com/t5/Installation-Licensing/Autocad-Electrical-2012-won-t-install/m-p/32442...

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Hashim Mundol
Autodesk Product Support
Autodesk, Inc.

Contributor
bishara
Posts: 17
Registered: ‎12-03-2011
Message 5 of 31 (3,192 Views)

Re: Error 1603 and 1619 during Revit 2012 installation

12-07-2011 08:21 AM in reply to: bishara

Still not working for some reason.  I looked at my control panel and it shows Visual C++ 2005 Redist to be installed.

 

I have attached the new installation log.

 

This time when I tried to install, a popup came up right before installation attempted.  The popup said windows installer has failed. 

 

 

Product Support
hashim.mundol
Posts: 1,458
Registered: ‎05-21-2010
Message 6 of 31 (3,189 Views)

Re: Error 1603 and 1619 during Revit 2012 installation

12-07-2011 08:27 AM in reply to: bishara

error in the log is still about

 

Installing Microsoft Visual C++ 2005 SP1 Redistributable

 

Please uninstall all VC++ components and install it manually as described in the other posts

 

 

 

 

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Hashim Mundol
Autodesk Product Support
Autodesk, Inc.

Contributor
bishara
Posts: 17
Registered: ‎12-03-2011
Message 7 of 31 (3,180 Views)

Re: Error 1603 and 1619 during Revit 2012 installation

12-07-2011 01:29 PM in reply to: bishara

Hi Hashim,

 

I tried it.  I uninstalled all VC++ components and then installed from the microsoft website.

 

It is still providing the same errors.  Could I be installing the wrong versions?  I am using these links:

 

http://www.microsoft.com/download/en/details.aspx?id=5555

http://www.microsoft.com/download/en/details.aspx?id=5638

http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=29

 

Best,

Bishara

Product Support
hashim.mundol
Posts: 1,458
Registered: ‎05-21-2010
Message 8 of 31 (3,170 Views)

Re: Error 1603 and 1619 during Revit 2012 installation

12-08-2011 04:39 AM in reply to: bishara

Assuming the error is still about VC++ runtime

Links are almost correct for 32 bit OS. (except for the 2008 one)

 

 

http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=5638 

http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=5582 

http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=5555 

 

Have you done a complete windows update ?

Have these installations gone through successfullly ? if yes

 

Another option would be to clean all the VC++ components and let the revit installer do this part.

 

If it fails, please post the detailed logs from the %temp% folder for the vc++ part.

 

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Hashim Mundol
Autodesk Product Support
Autodesk, Inc.

Contributor
bishara
Posts: 17
Registered: ‎12-03-2011
Message 9 of 31 (3,162 Views)

Re: Error 1603 and 1619 during Revit 2012 installation

12-08-2011 08:47 AM in reply to: bishara

Still not working.

 

I removed all vc++ components and let revit install them.  It did not work.  It only installed 2005 and 2008 and then failed.

 

Then when I try to get you the temp files, the only folder in the Temp folder that is related to VC++, is VC++2010.  And there are some 2010 related text docs, but I can't open them????  It says access denied.

 

Can I get in touch with anyone at Autodesk to help me?  Maybe with a shared screen to solve the issue?

 

I really need to get this installed so I can do some work for my class.

 

Thanks.

Product Support
hashim.mundol
Posts: 1,458
Registered: ‎05-21-2010
Message 10 of 31 (3,160 Views)

Re: Error 1603 and 1619 during Revit 2012 installation

12-08-2011 08:50 AM in reply to: bishara

Were you able to install VC++ 2010 manually ?

 

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Hashim Mundol
Autodesk Product Support
Autodesk, Inc.

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