Installation & Licensing

Installation & Licensing

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Error [-15.570.0] while running Inventor 2011

6723 Views, 6 Replies
01-25-2011 05:10 AM

Greetings to all,

 

I am receiving an error while running Inventor 2011 installed on a Laptop running on Windows 7 Professional as follows.

 

A valid license could not be obtained by the network license manager.

 

If you are still unable to obtain a licsense,contact your administrator.

 

Error [-15.570.0]

 

I have also installed the NLM on the same laptop and when i perfom a status enquiry, all licenses are available and unused.

Through search engines, I was able to find some fixes eg Changing of Environment Variables and Allowing port 2080,2700-27009 and disabling of Antivirus but none of these worked.

 

The error still occur even when i specify the license file.

 

Has anyone encountered such a problem and knows how to fix it?

 

Kindly assist,

Peter,

please get the ipv6 patch for license manager (win7 has ipv6 by default)

http://usa.autodesk.com/getdoc/id=DL10976858

 

 

also please make sure you can ping the server name resolving ipv4 address. if not please add an entry for hostname in hosts file.

 

link shows how to edit hosts file

http://www.ezlan.net/host.html

 

let me know if you need more help

 

Product Support
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Registered: ‎05-21-2010
Post 2 of 7

Re: Error [-15.570.0] while running Inventor 2011

01-25-2011 05:56 AM in reply to: SaintCrooner

please get the ipv6 patch for license manager (win7 has ipv6 by default)

http://usa.autodesk.com/getdoc/id=DL10976858

 

 

also please make sure you can ping the server name resolving ipv4 address. if not please add an entry for hostname in hosts file.

 

link shows how to edit hosts file

http://www.ezlan.net/host.html

 

let me know if you need more help

 

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Hashim Mundol
Autodesk Product Support
Autodesk, Inc.

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Re: Error [-15.570.0] while running Inventor 2011

01-25-2011 09:53 PM in reply to: hashim.mundol

Hello Hashim,

 

Thank you very much for the response.

 

I just want to inform you that the Patch worked for me and now my client is able to run Inventor 2011 installed with the NLM on the same laptop running on Windows 7 Professional.

 

Thanks alot for the assistance.

 

Peter K'onunda,

Product Support,

Numerical Machining Complex,

Nairobi-Kenya.

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Registered: ‎01-29-2011
Post 4 of 7

serial numbers

02-15-2011 08:22 AM in reply to: SaintCrooner

when will there be new serial numbers?

CAD seems to be running out of numbers

 

 

clhn

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Re: Error [-15.570.0] while running Inventor 2011

03-08-2011 03:48 AM in reply to: hashim.mundol

HeIlo,

I managed to install inventor 2011 on a computer running Windows 7 Professional which also acts as the licensing server and was able to solve the ip6 problem encountered  while running the software on the same computer by using ip6 support patch.

 

My new challenge is to get client computers running on Windows 7 too, to check licenses from the server which indicates that the licenses are available for use.

I still get the error above,...error 15.570.0.

Is it possible to get an urgent solution to the problem.

I have three users waiting for a remedy in the shortest time possible.

 

Thank you in advance.llo,

 

*Expert Elite*
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Post 6 of 7

Re: Error [-15.570.0] while running Inventor 2011

04-07-2011 12:41 PM in reply to: SaintCrooner

For more information about Network License Manager connectivity issues and IPv6, please see my discussion post here:

http://forums.autodesk.com/t5/Installation-Licensing/Network-License-Error-1-5-15-and-IPv6/td-p/2982...

cam
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Registered: ‎02-15-2007
Post 7 of 7

Re: Error [-15.570.0] while running Inventor 2011

09-07-2013 01:34 PM in reply to: TravisNave

Thanks! this worked for me.

 

Did the microsoft fix first

 

http://support.microsoft.com/kb/929852/en-us

 

Cam

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