Installation & Licensing

Installation & Licensing

Reply
Active Member
ElioBJ
Posts: 7
Registered: ‎03-13-2011
Message 1 of 7 (281 Views)

Error 1402 and rollback

281 Views, 6 Replies
03-19-2011 03:49 PM

please find attached a snapshot of the error , thanks for help :smileyhappy:

Active Member
ElioBJ
Posts: 7
Registered: ‎03-13-2011
Message 2 of 7 (280 Views)

Re: Error 1402 and rollback

03-19-2011 03:50 PM in reply to: ElioBJ

Error in Autocad 2011  64bits

Product Support
emily.xu
Posts: 467
Registered: ‎03-29-2010
Message 3 of 7 (245 Views)

Re: Error 1402 and rollback

03-20-2011 08:05 PM in reply to: ElioBJ
Active Member
ElioBJ
Posts: 7
Registered: ‎03-13-2011
Message 4 of 7 (220 Views)

Re: Error 1402 and rollback

03-23-2011 04:16 AM in reply to: emily.xu

can't find in the registry :

 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-1\Components 

 

any more help ? thanks

Active Member
ElioBJ
Posts: 7
Registered: ‎03-13-2011
Message 5 of 7 (219 Views)

Re: Error 1402 and rollback

03-23-2011 04:18 AM in reply to: ElioBJ

actually i cant find the ''current version''  step :smileyhappy:

Product Support
emily.xu
Posts: 467
Registered: ‎03-29-2010
Message 6 of 7 (212 Views)

Re: Error 1402 and rollback

03-23-2011 07:39 PM in reply to: ElioBJ

Can you find the key showed in your error image in register?

find key.png




Emily Xu
Active Member
ElioBJ
Posts: 7
Registered: ‎03-13-2011
Message 7 of 7 (161 Views)

Re: Error 1402 and rollback

04-06-2011 11:38 AM in reply to: ElioBJ

it kept asking me for different keys ... untill i changed the permissions for all the components division .. and it worked 

 

Thank You for your help :smileyvery-happy:

 

 

Announcements
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.
Need installation help?

Start with some of our most frequented solutions or visit the Installation and Licensing Forum to get help installing your software.