ERROR 1321 AND ERROR 110
I wanted install autodesk sketchbook pro 2015. BUT during the installation appeared this:
I don't now what to do and i ignore it .
But when installation ends and get time to activation window like this appeared :
I tried install sketchbook pro 2015 on another computer with 32-bit and there it works fine.ON ANOTHER COMPUTER I HAD NO AUTODESK PRODUCTS ,DIFFERENT IS MY COMPUTER .
I don't what to do .Please help me determine problem and fix it.
Solved! Go to Solution.
Solved by jessica.t. Go to Solution.
Hello and welcome to the Autodesk Community!
Error 1321 often occurs during installation due to user permissions issues. Upon installation be sure to make sure of the following:
Please let me know how it goes. If the problem persists please review @TravisNave's solution on how to decipher your installation log file. Please also attach a copy of the log file to your response. Thank you!
Have you tried to install the 64bit version. I seem to recall having a similar issue before with a different product and if I remember correctly installing the 64bit version was successful.
Worth a try?
Hi @nemobingo!
Try this Autodesk Solution which suggests that you backup your files and then remove these adsk*.data files:
On Vista, Windows 7 or 8
C:\ProgramData\FLEXnet\adskflex_00691b00_tsf.data
C:\ProgramData\FLEXnet\adskflex_00691b00_tsf.data.
Note that you will need to re-activate after completing the steps above. See the solution for further details. Let us know how it goes!