Installation & Licensing

Installation & Licensing

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emersoncollege
Posts: 2
Registered: ‎08-15-2012
Message 1 of 3 (1,811 Views)
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Error 0.0.0 - Other Fixes Not Working?

1811 Views, 2 Replies
08-15-2012 09:22 AM

I too am getting the Error 0.0.0 with AutoCAD 2013- "A valid network license cannot be obtained for the network license manager" - but with a twist: if I launch the program again, mere SECONDS after it fails the first time, it pulls a license from the server no problem and launches just fine.

 

I've run through the other troubleshooting steps on this site:

- The time/date all sync up

- I've deleted the CascadeInfo.cas file

- I've tried running it as the local admin

- The license and license server are valid and running just fine, as evidenced by the program's ability to license itself on the second go. I can see the licenses go in and out of use in the logs, but nothing about a failed connection.

 

I'm working with Windows 7 64-bit machines and a Windows 2003 license server VM - the same server we've been using since AutoCAD 2010. Windows does not treat this as a standard error, so nothing comes up in the Event Viewer logs about specifically how the license network connection failed.

 

I'm at a bit of a loss here. Why the delay? How can I get the program to successfully license the first time?

*Expert Elite*
DarrenP
Posts: 7,671
Registered: ‎09-13-2007
Message 2 of 3 (1,808 Views)

Re: Error 0.0.0 - Other Fixes Not Working?

08-15-2012 09:26 AM in reply to: emersoncollege
New Member
emersoncollege
Posts: 2
Registered: ‎08-15-2012
Message 3 of 3 (1,802 Views)

Re: Error 0.0.0 - Other Fixes Not Working?

08-15-2012 10:06 AM in reply to: emersoncollege

Thank you! You're a lifesaver.

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