Installation & Licensing

Installation & Licensing

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angel_otto
Posts: 2
Registered: ‎08-29-2013
Message 1 of 3 (243 Views)

Erro ao instalar Autodesk Inventor 2013 64bit.

243 Views, 2 Replies
08-29-2013 06:37 AM

Instalei tanto pelo download direto do site, como por arquivos que eu baixei na internet e nenhum funcionou. Pelo download direto o programa instala normalmente, mas na hora de abrir dá um erro e fecha. Pelo instalador que baixei na internet ele para em um dos passos da instalação.

Gostaria de saber se é só comigo esse erro.

*Expert Elite*
TravisNave
Posts: 10,626
Registered: ‎01-14-2005
Message 2 of 3 (235 Views)

Re: Erro ao instalar Autodesk Inventor 2013 64bit.

08-29-2013 07:52 AM in reply to: angel_otto

Por favor, forneça uma captura de tela do erro. Obrigado.

 

Product Support
dembkod
Posts: 664
Registered: ‎05-26-2010
Message 3 of 3 (222 Views)

Re: Erro ao instalar Autodesk Inventor 2013 64bit.

08-29-2013 01:15 PM in reply to: angel_otto

angel_otto ,

 

Hello. First, make sure you meet the system requirements:

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=15402497&linkID=9242018

 

Next, make sure you have a clean download. If you need a download, grab one from here:

 

  1. Go to http://www.autodesk.com
  2. At the bottom of the page, beneath "Help and Support" click "Customer Service"
  3. Click the "Ask" button for the "Virtual Agent"
  4. Once the Virtual Agent opens, click "Downloading and Installation"
  5. Click "Software Download links"
  6. Click "I need to redownload my product"
  7. Select the appropriate product and download

Then, log with an Administrator and turn off Antivirus and Windows UAC and install.

 

Then install any available product updates:

http://usa.autodesk.com/adsk/servlet/ps/dl/index?siteID=123112&id=2334435&linkID=9242019

 

After this, try to start the program. If you error, update your graphics card driver and retest.

 

Thank you for taking part in our community!



David Dembkoski
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