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Education Master Suite license problem

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cem.kizilpinar
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Education Master Suite license problem

Hello, I have an Education Master Suite license with a product key and serial number for a school ... (Lycée Jean Mermoz in Saint louis - France) I have a problem when installing Revit 2015 multi standalone version, when I get to the step or they ask me the product key, there is a red cross and I can not continue with the installation. Also I was able to install the software using the 240G1 key (instead of 651G1) I found on your site, the problem is that the installation goes well, but not make the activation since the software once the installation is complete. Best Regards IT Technician Lycée Jean Mermoz (Translate with google...)
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dembkod
in reply to: cem.kizilpinar

cem.kizilpinar

 

Hello. This is a reply to an older post, but I thought the information was good. Activation issues:

http://knowledge.autodesk.com/topics/installation-activation-licensing/activate-register/manual-acti...

 

If this is an installation issue, if you cannot install, you would need to make sure it is the correct product key for the product, or if there was a problem on the INSTALL. I would first try to UNINSTALL using the MSFIXIT tool:

http://support.microsoft.com/mats/Program_Install_and_Uninstall\

 

If there is a failed installation this may clean out the traces.

 

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David Dembkoski

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