ecotect 2011 license

[muna.qanadilo]

Hi, I tried to activate ecotect 2011, but its failed. I have a multi-seat stand alone license... I got the following screen , after I activate .. Every time I open ecotect 2011 , ask me to activate and when I activate below message appears, please help me... Activated License Found Product: Autodesk Ecotect Analysis 2011 Serial number: 000-00000000 Product key: 0000 A previously registered and activated license for your product was found on this computer and is now in use. A copy of your activation information has been saved to: C:\Program Files (x86)\Autodesk\Ecotect Analysis 2011\ECOA2011en_USRegInfo.html (c) Copyright 2009 Autodesk, Inc. All rights reserved. Version: 19.0.0.1 - Privacy Policy

[camilo.lemos]

Hi @muna.qanadilo and welcome to the Autodesk Community!

For direct activation and licensing assistance, please contact our License Assistance team by clicking on this link and then following the prompts:

Select “Activation & Registration” or “License Management”
Select appropriate subtopics from the pull-down menus.
Select “I Still Need Help” if you need personal assistance.

You will be able to contact the License Assistance Team either via Chat or e-mail.

Thank you

[muna.qanadilo · Accepted solution]

This error can be repaired by following the steps on the link below  

http://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/How-to-...  

Right after you do this go back to install the software and go through the activation process so you can get a request code.

[marivankolp]

I've got simillar problem with Maya 2015 on Mac os. Could you recommend me something?
Thank you!

[DarrenP]

found this: http://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/Uninstall-from-MAC.html

[shaiya]

The link you shared no longer works. Here is the updated link:
https://knowledge.autodesk.com/customer-service/download-install/remove-products/remove-windows-prod...