Installation & Licensing

Installation & Licensing

Reply
Employee
alison.gangler
Posts: 125
Registered: ‎04-12-2010
Message 1 of 2 (794 Views)

DWG TrueView alert

794 Views, 1 Replies
04-05-2011 01:46 PM

Recently a customer provided a resolution to the following issue:

 

Configuration file may be locked by another process or have been set Read Only(.cfg, .bak).
File: C:\Documents and Settings\bill\Local Settings\Application Data\Autodesk\DWG TrueView 2011\R8\enu\DWGVIEWR2011.cfg
Please correct this problem and press Retry or press Cancel to exit the application.

 

Here is how he resolved it:

 

Since the DWG trueview program could not access (or even find) the config file as stated earlier, all he did was create a fake one in the requested location. When autocad viewer tried to open it, it recognized it as a “corrupt file” and automatically downloaded to correct one to replace it.

 

Hope this helps! 

 

 

___________________________________________________________

If my post answers your question, please click the "Accept as Solution" button. This helps everyone find answers more quickly!



Alison Gangler
IPG - ICP Install Engineer
Autodesk, Inc.

New Member
denverGuy
Posts: 1
Registered: ‎12-17-2012
Message 2 of 2 (577 Views)

Re: DWG TrueView alert

12-17-2012 01:13 PM in reply to: alison.gangler

That's great, but how do you create the CFG file?  I am trying to install TrueView on a Win 7 machine and am getting the same error.

Post to the Community

Have questions about Autodesk products? Ask the community.

New Post
Need installation help?

Start with some of our most frequented solutions or visit the Installation and Licensing Forum to get help installing your software.