Installation & Licensing

Installation & Licensing

Posts: 125
Registered: ‎04-12-2010
Message 1 of 2 (794 Views)

DWG TrueView alert

794 Views, 1 Replies
04-05-2011 01:46 PM

Recently a customer provided a resolution to the following issue:


Configuration file may be locked by another process or have been set Read Only(.cfg, .bak).
File: C:\Documents and Settings\bill\Local Settings\Application Data\Autodesk\DWG TrueView 2011\R8\enu\DWGVIEWR2011.cfg
Please correct this problem and press Retry or press Cancel to exit the application.


Here is how he resolved it:


Since the DWG trueview program could not access (or even find) the config file as stated earlier, all he did was create a fake one in the requested location. When autocad viewer tried to open it, it recognized it as a “corrupt file” and automatically downloaded to correct one to replace it.


Hope this helps! 




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Alison Gangler
IPG - ICP Install Engineer
Autodesk, Inc.

New Member
Posts: 1
Registered: ‎12-17-2012
Message 2 of 2 (577 Views)

Re: DWG TrueView alert

12-17-2012 01:13 PM in reply to: alison.gangler

That's great, but how do you create the CFG file?  I am trying to install TrueView on a Win 7 machine and am getting the same error.

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