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Message 1 of 2
tyk379
220 Views, 1 Reply

Download troubles

Hello. My name is Tyler. i am a 14 year old student from central New YOrk. I use the Autdesk Inventor program at my school and have already created an account on your website to be able to dowload it at home(student version). When i get to the installation process, it says i lose connection with the website. It says the installation package was removed from the install location, which s not supported, the autodesk download website was closed or manually refreshed befoe the installer launched, and also firewall has blocked the network wall. Now, i have tried multiple times on 3 different occations to download this. please help me.

1 REPLY 1
Message 2 of 2
asburyj
in reply to: tyk379

Hello and welcome to the forum,

 

Lets try to use our new virtual agent to download instead of the download manager. Follow the steps below.

 

1.       Go to http://www.autodesk.com

 

2.       Click on Contact Us 

 

3.       Click on Customer Service 

 

4.       Click on Virtual Agent “Ask”

 

5.       Once the Virtual Agent opens: 

 

Select the 2nd Choice "Download Links "

 

Select your product

 

You are now presented with the choice to download your software. 



Jeffry Asbury

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