Installation & Licensing

Installation & Licensing

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Mentor
matus.brlit
Posts: 246
Registered: ‎03-11-2008
Message 1 of 8 (331 Views)
Accepted Solution

Download Civil 2013

331 Views, 7 Replies
12-10-2012 01:51 AM

Hello,

I have problem downloading Civil 3D 2013.

 

Autodesk Download Manager can't establish a connection to download Civil 3D 2013.

I tried the 64-bit and 32-bit version, neither downloads.

The status of the download is blinking, it says Connecting and then for a brief moment Network connection is established.

It also seems to prepare for over 7GB download, which looks incorrect according to the info on the site:

AutoCAD Civil 3D English 2013 Win 32 - 2.95 GB

AutoCAD Civil 3D English 2013 Win 64 - 3.13 GB
 
The install now seems to work, but I don't want todownload it on each computer, just download it once and then install multiple times.
 
Thanks for any advice.
Community Manager
camilo.lemos
Posts: 1,001
Registered: ‎09-28-2011
Message 2 of 8 (326 Views)

Re: Download Civil 2013

12-10-2012 02:55 AM in reply to: matus.brlit

Hi matus.brlit,

 

If you wish to download only once and install in multiple computers, we suggest you use the Browser Download option. This will download all the relevant installation files to your computer, which you can later copy to your other computers and install normally. 

The difference in files sizes displayed on the Subscripotion Center and the actual download has to do with different compression rates and file types used with the different download options.

 

Let me know if you have any more questions:smileyhappy:



Camilo Lemos
Mentor
matus.brlit
Posts: 246
Registered: ‎03-11-2008
Message 3 of 8 (321 Views)

Re: Download Civil 2013

12-10-2012 03:06 AM in reply to: camilo.lemos

thanks, it looks promising

Mentor
matus.brlit
Posts: 246
Registered: ‎03-11-2008
Message 4 of 8 (291 Views)

so i managed to download the file, but then when extracti...

12-14-2012 01:19 AM in reply to: matus.brlit

so i managed to download the file, but then when extracting the archive, it stops near the end at this file:

 

CRC failed in x64\C3D\Program Files\Root\AecBase.dbx
Unexpected end of archive

Community Manager
camilo.lemos
Posts: 1,001
Registered: ‎09-28-2011
Message 5 of 8 (288 Views)

Re: so i managed to download the file, but then when extracti...

12-14-2012 01:39 AM in reply to: matus.brlit

Hi matus.brlit,

 

This cuold be related to your anti-virus or firewall programs blocking content from our websites. Can you please make sure that your anti-cirus and firewall are configured to allow all content from *.autodesk.com and try the download again?

Ideally, but at your own risk, you could also completely disable your firewall and anti-virus during the download process to ensure all files are correctly downloaded.

 

 



Camilo Lemos
Mentor
matus.brlit
Posts: 246
Registered: ‎03-11-2008
Message 6 of 8 (285 Views)

Re: so i managed to download the file, but then when extracti...

12-14-2012 02:01 AM in reply to: camilo.lemos

you mean that the 2GB file is not complete? because the download went OK and why would my antivirus stop the download of a single file after 2GB?

Community Manager
camilo.lemos
Posts: 1,001
Registered: ‎09-28-2011
Message 7 of 8 (282 Views)

Re: so i managed to download the file, but then when extracti...

12-14-2012 02:16 AM in reply to: matus.brlit

Hi matus.brlit,

 

This doesn't necessarily mean that the download wasn't completeled, but it can mean that some files may have been corrupted or partially downloaded due to firewall and anti-virus restrictions.



Camilo Lemos
Mentor
matus.brlit
Posts: 246
Registered: ‎03-11-2008
Message 8 of 8 (278 Views)

Re: so i managed to download the file, but then when extracti...

12-14-2012 04:28 AM in reply to: camilo.lemos

It loks like the download really was not complete, because now the file has 3.12GB

I added the *autodesk* to the list in NOD, but I'm not sure it was the reason, because 32-bit version, that I downloaded before, unpacks wihout an error

 

anyway, it all works now, so thank you again for your help

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