Installation & Licensing

Installation & Licensing

Reply
Active Member
6 Posts
0 Kudos
Registered: ‎05-26-2011
Post 1 of 50
Accepted Solution

Download Centre problems - PLEASE HELP

36470 Views, 49 Replies
05-26-2011 11:41 PM

I have been a registered user since 2009 and have always been able to download programs from the download centre, but as of the last few days, I downloaded showcase 2012, but now every time I try to go to the Download Centre page.

It thinks I'm not logged in, even though when I navigate to another page, other than the Download page, it knows I'm logged in there. This is very frustrating as I need to download Inventor 2012 for school assignments.

 

Also, I'm not sure if it is related but, every time I log in to Autodesk Students, My home page says "Resend Activation Email" and a few other words in another language, and I've also noticed that the language has changed as well, to German.

 

Any help would be greatly appreciated.

Thanks in advance,

Josh.

After hours of mucking around I managed to get in once, but not again. I had to download Inventor 2012 and finally got it this morning. I saved the link in my favourites so I could 'bypass' the downloads centre:
Inventor Professional 2012 - English 32bit

Maybe, if you knew AutoCAD's id number, you could substitute it in the address.

 

Also I recieved an email (a reply to my customer support email) from Autodesk saying that they were having problems with the Get Software section, so everyone must be having the same problem.

 

And just out of curiosity, does your homepage have 'resend activation email' and some French words? I also noted that they changed to German after a while, and then changed back (even though I'm in Australia).

 

Hope this helps and thanks for your input,

Josh.

Thank you very much for all of you patience and we greatly apologize for the inconvenience.

 

The Education Community site error looping users through a "resend activation prompt" has been resolved, and you should now be able to access your student benefits via the link below.

 

http://students.autodesk.com/

 

Please note for future reference, you can download software from our autodesk.com site and run as a trial for a temporary workaround, and or request a license from the Autodesk Education facebook page (http://www.facebook.com/Autodeskedcommunity).

Active Member
6 Posts
0 Kudos
Registered: ‎05-26-2011
Post 2 of 50

Follow-up

05-26-2011 11:49 PM in reply to: josh

After looking at my profile, I noted that my "Browser used for last visit" includes this:

 

Mozilla/5.0 (Windows NT 6.0) AppleWebKit/534.24 (KHTML, like Gecko) Chrome/11.0.696.71 Safari/534.24


I haven't used firefox since 2008, I've never used AppleWebKit or Safari.

I'm hoping it hasn't been hacked.

Any information will be greatly appreciated.

Thanks,

Josh.

New Member
2 Posts
2 Kudos
Registered: ‎05-27-2011
Post 3 of 50

Your Not Alone

05-27-2011 06:25 PM in reply to: josh

Your not the only one buddy,

 

I get the exact same problem, I'm trying to download the new AutoCad and I can't log in on that one page.

It just re directs me to the home page and when i return to the Download Center I'm not logged in

I thought Auto desk were better than this but after a little look around the forum here there are heaps of issues

 

If someone can help solve these problems can it happen quickly?

 

 

Active Member
6 Posts
0 Kudos
Registered: ‎05-26-2011
Post 4 of 50

Re: Download Centre problems - PLEASE HELP

05-27-2011 08:47 PM in reply to: josh

After hours of mucking around I managed to get in once, but not again. I had to download Inventor 2012 and finally got it this morning. I saved the link in my favourites so I could 'bypass' the downloads centre:
Inventor Professional 2012 - English 32bit

Maybe, if you knew AutoCAD's id number, you could substitute it in the address.

 

Also I recieved an email (a reply to my customer support email) from Autodesk saying that they were having problems with the Get Software section, so everyone must be having the same problem.

 

And just out of curiosity, does your homepage have 'resend activation email' and some French words? I also noted that they changed to German after a while, and then changed back (even though I'm in Australia).

 

Hope this helps and thanks for your input,

Josh.

New Member
2 Posts
2 Kudos
Registered: ‎05-27-2011
Post 5 of 50

Re: Download Centre problems - PLEASE HELP

05-28-2011 06:39 PM in reply to: josh

Yes I am getting the re-send activation page. But no french or german.

New Member
1 Posts
1 Kudo
Registered: ‎05-31-2011
Post 6 of 50

Re: Your Not Alone

05-31-2011 01:16 PM in reply to: matthew.lamont
Active Member
6 Posts
0 Kudos
Registered: ‎05-26-2011
Post 7 of 50

Re: Download Centre problems - PLEASE HELP

05-31-2011 02:02 PM in reply to: josh

Thank you guys for replying quickly and positively :smileyvery-happy:

 

Member
3 Posts
2 Kudos
Registered: ‎06-13-2011
Post 8 of 50

Re: Your Not Alone

06-13-2011 01:49 PM in reply to: hcpedraza

thanks so much! total life saver :smileyhappy: but it seems they still havnt fixed this problem 

Member
3 Posts
2 Kudos
Registered: ‎06-13-2011
Post 9 of 50

Re: Download Centre problems - PLEASE HELP

06-13-2011 03:56 PM in reply to: josh

Hey if its a help to anyone I found the 64bit version at http://students.autodesk.com/?nd=download_detail_v3&product_id=10752 

Member
3 Posts
1 Kudo
Registered: ‎11-18-2011
Post 10 of 50

Re: Your Not Alone

11-18-2011 05:16 PM in reply to: hcpedraza

This is not the software I am looking to download for myself, but I have tried every link posted in this discussion and each one redirects me to http://students.autodesk.com/?nd=register_resend ... with the same headline "Resend Activation Email" ...

 

Anyone figure this out yet?

 

Post to the Community

Have questions about Autodesk products? Ask the community.

New Post
Announcements
Are you interested in helping shape the future of the Autodesk Community? To participate in this brief usability study, please click here. Your time and input is greatly appreciated!