Installation & Licensing

Installation & Licensing

New Member
Posts: 2
Registered: ‎10-28-2013
Message 1 of 2 (108 Views)
Accepted Solution

Download and installation of Revit will not complete

108 Views, 1 Replies
10-28-2013 09:14 PM

Hello, I am a student and have a serial number and product key for Revit. But I have tried a number of times now to download and install and I get a window that pops up after the installation begins that says Communication Failure, Download and installation have been interupted  by  lost connection between Autodesk and my computer. I have check and double checked all the requirements for installation, I have made sure there is no Firewall blocking other words everything but here. I reall need this installation for my classes and not sure what to do now. Help please!


Thank you




Product Support
Posts: 133
Registered: ‎09-29-2011
Message 2 of 2 (106 Views)

Re: Download and installation of Revit will not complete

10-28-2013 09:24 PM in reply to: w1452175

In this scenario, I would recommend you try out the Browser Download method to download the .EXE installer onto your machine first and running it to install later on. You may also download the software installer from our Virtual Agent-Matt. Visit the link below for the instructions on how to download the software installer from our Virtual Agent:

Jeffrey Sin
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.
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