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Direct X runtime FAIL!

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Message 1 of 4
dev_2806
Observer
269 Views, 3 Replies
‎02-01-2015 09:24 AM
‎02-01-2015 09:24 AM

Direct X runtime FAIL!

   LENNY    Rollback    DirectX® Runtime    Failed    Failure is ignored, Result=1619
    Rollback    Microsoft Visual C++ 2012 Redistributable (x64)    Failed    Failure is ignored, Result=1619
    Rollback    Microsoft Visual C++ 2012 Redistributable (x86)    Failed    Failure is ignored, Result=1619

 

Can someone tell me why its failing at this stage everytime?

Thanks.

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Message 2 of 4
brad_hurley
Autodesk Support
in reply to: dev_2806
‎02-02-2015 02:51 PM
‎02-02-2015 02:51 PM

Hello dev_2806,

Please try the following solutions to resolve your issue.

  • Please uninstall\reinstall all versions of C++ 2012. See link for steps.

How to remove and reinstall Microsoft Visual C++ Runtime Libraries

http://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/How-to-remove-and-reinsta...

  • Make sure you are logged in as the System Administrator.
  • Disable User Account Control settings.

http://windows.microsoft.com/en-us/windows/turn-user-account-control-on-off#1TC=windows-7

  • Disable Antivirus software.

After completing the steps above please try installing your Autodesk Product.

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.



BHurley
Autodesk, Inc.
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Message 3 of 4
dev_2806
Observer
in reply to: brad_hurley
‎02-09-2015 03:37 AM
‎02-09-2015 03:37 AM

thankyou I shall do it now
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Message 4 of 4
TravisNave
Mentor
in reply to: dev_2806
‎02-09-2015 07:49 AM
‎02-09-2015 07:49 AM

Post the entire log.  DirectX failures are normal and ignored because DirectX is usually up-to-date.



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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