Installation & Licensing

Installation & Licensing

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Member
william.rankine
Posts: 3
Registered: ‎05-30-2012
Message 1 of 4 (93 Views)
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Delay in Delivering New Licences?

93 Views, 3 Replies
04-01-2014 02:49 AM

We ordered 3x Revit LT Suite licences two weeks ago, to add to our existing contract, but have received nothing.

 

Our long-standing reseller says Autodesk have told them they have a Europe-wide licensing backlog.

 

Is this true? Any idea of when we might get our licences?

 

Two weeks, for what should be an entirely automated eleectronic process ...

 

 

Licences now delivered. No word as to reason for delay.

 

Also, process messed up by Autodesk, changing the contract administrator and sofwtare coordinator to a three-years-out-of-date e-mail address/domain *again*.

 

 

*Expert Elite*
pendean
Posts: 23,705
Registered: ‎11-06-2003
Message 2 of 4 (79 Views)

Re: Delay in Delivering New Licences?

04-01-2014 05:48 AM in reply to: william.rankine
Can you not download and install REVIT LT and use in the 30-day trial mode until your licensing information is sent? Better that nothing usually.
Dean Saadallah Blog | Facebook | Google+ | Twitter | PINS
Member
william.rankine
Posts: 3
Registered: ‎05-30-2012
Message 3 of 4 (70 Views)

Re: Delay in Delivering New Licences?

04-01-2014 08:39 AM in reply to: pendean

Thanks for the suggestion, Dean. However my client has deployed Revit LT trial to all PCs so users have Viewer Mode available; the trials have expired.

 

Plus my client has a habit of moving licences around, leaving behind PCs which can't have trials installed.

 

<insert Windows NT "wait" mouse pointer of fingers drumming>

 

William

Member
william.rankine
Posts: 3
Registered: ‎05-30-2012
Message 4 of 4 (59 Views)

Re: Delay in Delivering New Licences?

04-03-2014 04:23 AM in reply to: william.rankine

Licences now delivered. No word as to reason for delay.

 

Also, process messed up by Autodesk, changing the contract administrator and sofwtare coordinator to a three-years-out-of-date e-mail address/domain *again*.

 

 

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