This was my first time creating a license file and I accidentally used the computers IP address, instead of the physical address. Obviously when I started the license manager it gave me an error. I can't get another license file, so what are my options?
The FLEXnet Licensing error: -97, 121
Any help would really be appreciated.
Solved! Go to Solution.
Darren is right. The system should not have allowed for this. And you should be able to get a new license file without issue.
Please call Autodesk Product Registration and Authorization:
1-800-551-1490 > Option 1 (English) > Option 2 > (Network)
Asia / Pacific: 65.6735.5688
Europe / Middle East / Asia: 41.32.723.9595
You will need to provide your serial number and ethernet ID of the new license server.
Yes a license file was generated, but maybe I'm missing something, because all I did was enter the information on the Autodesk website and it generated a file. I didn't do it from my server, I did it from my workstation, so being a "newbie" at network licensing, how would the website know that I generated a bad file? It created one, becasue I copied the file to my server. Should I have done all this from my actual server?
no it doesn't matter what computer you generate from as along as the host name and mac address matches the computer that will be hosting the license manager
Okay, that makes sense to me, because it created the license file fine. That was not the problem, but after the error message, I read up some more and realized I used the IP address instead of the physical address. I will call AutoCAD.