Installation & Licensing

Installation & Licensing

New Member
Posts: 1
Registered: ‎12-05-2010
Message 1 of 2 (558 Views)

Create a new User ID to obtain a product activation code?

558 Views, 1 Replies
12-05-2010 07:10 AM

When you download a program there is a text under the download progress bar (A few important notes about our free software:) saying You may need to create a new User ID and Password to obtain a product activation code.)

What is meant with that? Where do I change my user ID? Is the chance bigger that I can get a serial if I change user ID or what?


Grateful for help, i'm confused.

Customer Service
Posts: 98
Registered: ‎08-07-2008
Message 2 of 2 (517 Views)

Re: Create a new User ID to obtain a product activation code?

12-06-2010 12:52 PM in reply to: Arvid93

The product activation website ( is separate from the Education Community. Therefore, you'll need to create a new Autodesk ID (via the "Create User ID Now" link right above the login box on that page) in order to sign in and activate your software. This step can be confusing, hence the messaging present on the Education Community.


I hope this helps!

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