Installation & Licensing

Installation & Licensing

Reply
Customer Service
joane.bonghanoy
Posts: 865
Registered: ‎06-06-2011
Message 71 of 136 (581 Views)

Re: Communication Failure Error with installation

04-30-2014 02:01 AM in reply to: szymagic

Andrew,

 

Apologies for the download error. Please do try using the download links below and when you reach the Activation page, just input your Serial Number and the Product Key. Links below will expire in 30 days.

  

            - Autodesk Inventor Professional 2015 32-bit

            - Autodesk Inventor Professional 2015 64-bit (Part 1 Part 2)



Joane Bonghanoy
Active Member
hendertucky
Posts: 10
Registered: ‎04-26-2014
Message 72 of 136 (579 Views)

Re: Communication Failure Error with installation

04-30-2014 02:12 AM in reply to: jessica.t
I have no idea how. But I followed the solution step by step and found the Download now option for 2014 inventor and it worked perfectly. What a relief. Thank-you....
Member
szymagic
Posts: 3
Registered: ‎04-29-2014
Message 73 of 136 (567 Views)

Re: Communication Failure Error with installation

04-30-2014 09:50 AM in reply to: joane.bonghanoy

Thank you so much, everything worked wonderfully!

Active Contributor
Eduardo2012
Posts: 33
Registered: ‎06-18-2012
Message 74 of 136 (553 Views)

Re: Communication Failure Error with installation

04-30-2014 03:43 PM in reply to: varieth

Back when I was trying to install Revit 2014, Philip Shmelzer gave me the solution. That was the only thing that worked, I hope it´s still valid, here it is again. You should try the following:

 

05-12-2013 09:45 AM in reply to: Eduardo2012

Sorry to hear that you're having issues Eduardo.

 

Instead of troubleshooting the communication errors which are typically difficult to pinpoint, the simplest workaround is to obtain the necessary browser download links from Matt, our Virtual Assistant

 

Instructions from Matt: Download and Installation -> Software Download Links -> I need to redownload my product -> Autodesk Revit Products -> Autodesk Revit.

 

Please let us know if you have any additional questions, concerns, or issues!



Philip Schmelzer
New Member
WilkiePJ
Posts: 1
Registered: ‎05-05-2014
Message 75 of 136 (512 Views)

Re: Communication Failure Error with installation

05-05-2014 06:45 PM in reply to: philip.s

I am getting this problem, communciations failure. This is simply the worst install process I have ever come across online. for a product that is asking 3 grand to purchase, I am most perturbed that a simple matter of installation of a free trail is so difficult. If this is so difficult, what other terrors are lurking around the corner.

 

I have read the forums, and the frequent answer of "download now" from the forum admins is of absolutely no help, because such an option does not exist!

 

If anyone would like to help me asess this software's worth and allow me to use the free trial to do so, please reply

Community Manager
philip.s
Posts: 2,657
Registered: ‎09-27-2011
Message 76 of 136 (506 Views)

Re: Communication Failure Error with installation

05-06-2014 08:24 AM in reply to: WilkiePJ

Apologies for the poor experience @WilkiePJ and I would be more than happy to help get you up and running.

 

What product are you attempting to download? The majority should have the Download Now option in addition to Install Now as indicated in the image below.

 

DOWNLOAD NOW.PNG 

 

With that being said, another workaround for Install Now issue is to utilize the Browser Download option which can be found in our Virtual Agent linked here

 

Please let me know if these work and/or if anything else comes up!



Philip Schmelzer
Member
juleslv
Posts: 3
Registered: ‎05-28-2014
Message 77 of 136 (415 Views)

Re: Communication Failure Error with installation

05-28-2014 03:14 AM in reply to: varieth

Hi Man,

 

I am facing the exactly same problem with you, would you please let me know how it was solved?

I checked the solution directed by the link, but it is not for this issue.

 

Thank you very much.

Community Manager
philip.s
Posts: 2,657
Registered: ‎09-27-2011
Message 78 of 136 (389 Views)

Re: Communication Failure Error with installation

05-29-2014 03:37 PM in reply to: juleslv

Hello @juleslv!

 

Did you try the previously mentioned workaround of downloading the software using the Browser Download option which can be found in our Virtual Agent?

 

If so, can you please let me know which specific error resulted?



Philip Schmelzer
New Member
BritishMilk
Posts: 2
Registered: ‎06-01-2014
Message 79 of 136 (361 Views)

Re: Communication Failure Error with installation

06-01-2014 07:28 PM in reply to: varieth
i have the same problem tried everything and have given up ive opened ports disabled firewall and everything
Member
juleslv
Posts: 3
Registered: ‎05-28-2014
Message 80 of 136 (361 Views)

Re: Communication Failure Error with installation

06-01-2014 07:38 PM in reply to: BritishMilk
please try: downloading the software using the Browser Download option (in
this way you will download a file with size above 1G)
I installed it in this method!
Good luck
Post to the Community

Have questions about Autodesk products? Ask the community.

New Post
Announcements
Are You Going To Be @ AU 2014? Feel free to drop by our AU topic post and share your plans, plug a class that you're teaching, or simply check out who else from the community might be in attendance. Ohh and don't forgot to stop by the Autodesk Help | Learn | Collaborate booths in the Exhibit Hall and meet our community team if you get a chance!