Civil3D 2013 install issue- Help!!!

[punchy]

I cancelled the installation of C3D 2013 because I thought it was locked up. Now it will not install because it thinks it is already installed.

I have removed all folders that I can find relating to Civil 3d and removed some registry keys with help from our support team at Eagle Point. They can't figure out what I should do next.

Has anyone ran into this issue, I really need to get this installed on this one machine ASAP, and I dont want to reformat to accomplish it.

I believe the problem lies within the registry, but I'm not all that comfortable editing it without specific instructions.

Thanks

Andy Percifield

Cadd Manager

CrossRoad Engineers

[philip.s]

Hello Andy,

Check out this blog post which details a few 3rd party applications that should be able to remove any remaining remnants / registry files.

[punchy]

Have you actually tried these or is this hear-say?

I have heard that these could be another big wast of time.

I've already wasted 4-5 hours of company time trying to clean and reinstall this product.

Shouldn't Autodesk make this a bit easier considering we are paying $5,000.00 per seat for this product?

I admit I caused the issue, but It should not be this difficult.

I've never had this issue with any other software over the last 20 years of cadding and IT work.

[philip.s]

Hi Andy, looks like some of the community members recommended the same process in your other post on the Civil 3D forums.