Civil3D 2013 GPO issue

[martin.franc]

Hi,

i dont have described problem a ihave problem with finish installation procedure. AD/GPO procedure completed via  http://wikihelp.autodesk.com/Alias/enu/2013/Help/0000-Alias_In0/0001-Install_1/0002-Before_y2/0115-N... with cs-cz lang version. After installation i try launch program via "AutoCad LT 2013 české prostředí". Autorun postinstallation process trying install files for actual loged user. In this moment installation process crash without any log in protocol.

Edited by
Discussion_Admin

[martin.franc]

Hi, i have similar issue with application AutoCad 2013 and AutoCad LT 2013. Installation v2013 via AD/GPO not working, but previous version works fine (2009-2012). Some progress?

[hashim.mundol]

Hi Martin Franc

This issue was with Civilt 3D 2013. AutoCAD 2013 works fine on our test machines.

Can you give some details on the error please.

[hashim.mundol]

This might be a different isue.

Are you able to get verbose log for the installation

http://support.microsoft.com/kb/223300

[martin.franc]

Hi, I have extended logs. Where can I send?

[hashim.mundol]

Please zip and attach the file here. If the size is big we will open a case for you.

[martin.franc]

sending...

[martin.franc]

Small (big) update info. I download pure EN version of LT2013. Use same prerequisites (VC version, .NET, DX, etc). Same instalation process via AD/GPO. EN version working. There is a log.

[hashim.mundol]

I looked at the logs, this is the specific error in the log

Akce ukončena 8:41:42: RestoreAdskSharedProperties. Vrácená hodnota: 3.
Akce ukončena 8:41:42: INSTALL. Vrácená hodnota: 3.

MSI (s) (74:08) [08:41:42:514]: Produkt: AutoCAD LT 2013 – Čeština (Czech) -- Konfigurace se nezdařila.

MSI (s) (74:08) [08:41:42:524]: Instalační služba systému Windows provedla opětovnou konfiguraci produktu. Název produktu: AutoCAD LT 2013 – Čeština (Czech). Verze produktu: 19.0.55.0. Jazyk produktu: 1029. Stav opětovné konfigurace (úspěch nebo chyba): 1603.

Did you install all the pre-requisites ?

Have you tested the installation manually on the same machine ?

1603 is generic permission issue. it could the System account has some restrictions on the machine.

[martin.franc]

In this testing environment are no restriction to security. All installation are tested with domain admin rights. Maybe there's some problem with "ADSK content service" and CZ lang package. I try check something... EN version works fine.

[hashim.mundol]

we will check this and get back to you.

[martin.franc]

Thanks, there is installation path used for my installation... Maybe it will help.

AutoCAD LT 2013 – Čeština (Czech)

Deployment source \\sph00\ADIB\LT2013CZtest5\AdminImage\x86\cs-cz\acadlt\AcadLTPS.msi

\\sph00\ADIB\LT2013CZtest5\AdminImage\x86\acadlt\acadlt-LT2012v4CZx86.mst

\\sph00\ADIB\LT2013CZtest5\Tools\gpo.mst

AutoCAD LT 2013 - English

Deployment source \\sph00\ADIB\LT2013CZtest5\AdminImage\x86\acadlt\acadlt.msi

\\sph00\ADIB\LT2013CZtest5\AdminImage\x86\acadlt\acadlt-LT2012v4CZx86.mst

\\sph00\ADIB\LT2013CZtest5\Tools\gpo.mst

AutoCAD LT 2013 Language Pack – Čeština (Czech)

Deployment source \\sph00\ADIB\LT2013CZtest5\AdminImage\x86\cs-cz\acadlt\AcadLTLP.msi

\\sph00\ADIB\LT2013CZtest5\AdminImage\x86\acadlt\acadlt-LT2012v4CZx86.mst

\\sph00\ADIB\LT2013CZtest5\Tools\gpo.mst

Autodesk Content Service

Deployment source \\sph00\ADIB\LT2013CZtest5\AdminImage\x86\Tools\snap\ContentService.msi

\\sph00\ADIB\LT2013CZtest5\AdminImage\x86\cs-cz\Tools\snap\ContentService.mst

Autodesk Content Service Language Pack

Deployment source \\sph00\ADIB\LT2013CZtest5\AdminImage\x86\cs-cz\Tools\snap\ContentServiceLP.msi

Autodesk Material Library 2013

Deployment source \\sph00\ADIB\LT2013CZtest5\AdminImage\Content\ADSKMaterials\2013\CM\MaterialLibrary2013.msi

Autodesk Material Library Base Resolution Image Library 2013

Deployment source \\sph00\ADIB\LT2013CZtest5\AdminImage\Content\ADSKMaterials\2013\ILB\BaseImageLibrary2013.msi

[hashim.mundol]

I did few tests, and I am unable to re-produce the same error on our GPO lab

Can you point out some differences in the OS where AutoCAD 2013 English worked

and

where ACAD 2013 CZ is not working.