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I'm trying to install Civil3D 2012 (32 bit) alongside exisitng Civil3D 2012 and Civil 3D 2007 Land Desktop Companion. The installation of C3D 2012 fails almost immediately following the step where I select an installation folder. A log file is not created, so I cannot refer to that for clues. Any idea what's amiss? BTW, I tried to create an support case online, but cannot - what is supposed to be in the "supported asset" and "supported product" fields? The popup search windows never yield a result, no matter what I input in them. We do have a valid support agreement in place. Very frustrating!
you can't install Civil 3d 2012 when you already have Civil 3d 2012 already there
unless i am misreading what you typed
DarrenP Did you find this post helpful? Feel free to Like this post. Did your question get successfully answered? Then click on the ACCEPT SOLUTION button.
DarrenP Did you find this post helpful? Feel free to Like this post. Did your question get successfully answered? Then click on the ACCEPT SOLUTION button.
No error message, and nothing in the event logs, either... at least not that I can find. I'm going to rebuild my deployment image and see if that helps.
I think I've discovered what's happening. The installation is failing to install the MSVisual C++ 2008 Sp1 Redistribultable (x86) component. The installation aborts at this point with a "Result = 1603."
I've tried a couple of different installation attempts, one usiing a domain administrator account, the other using a domain administrator account with the anti-virus agent completely stopped. Same result.
DarrenP Did you find this post helpful? Feel free to Like this post. Did your question get successfully answered? Then click on the ACCEPT SOLUTION button.
