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Civil 3D 2015 trial issue

6 REPLIES 6
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Message 1 of 7
AllenJessup
539 Views, 6 Replies

Civil 3D 2015 trial issue

Could someone check out this issue? I see that multiple people are reporting it. Seems weird that they're getting a UK version when installing the US trial.

 

http://forums.autodesk.com/t5/autocad-civil-3d-general/can-t-seem-to-install-a-trial-us-version-of-c...

 

Thanks.

Allen

Allen Jessup
CAD Manager - Designer
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6 REPLIES 6
Message 2 of 7
TravisNave
in reply to: AllenJessup

Allen,

 

You might want to click the Need and Answer button to escalate this, if you haven't already.  Or perhaps someone like @jessica.t can push this internally.  The sooner this gets fixed, the less time it'll take us to continually address it. 

 

Good find.



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Message 3 of 7
AllenJessup
in reply to: TravisNave

Travis,

 

I think that only the OP would get a Need an Answer button. I don't see any. I posted here so someone might see it. Good idea by mentioning Jessica. That may bring results.

 

Allen

Allen Jessup
CAD Manager - Designer
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Message 4 of 7
TravisNave
in reply to: AllenJessup

Ah, I thought it would be an option on your OP here.  Nonetheless, I think it is good that you brought attention to it here.  I also notice that today, support.autodesk.com is being redirected to the Subscription site for some reason.  Hmm...

 



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Message 5 of 7
AllenJessup
in reply to: TravisNave


@TravisNave wrote:

Ah, I thought it would be an option on your OP here.   


Glad you're paying attention. I was looking at the Civil 3D post. I've hit Need an Answer in this post.

 

Thanks.

 

Allen

Allen Jessup
CAD Manager - Designer
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Message 6 of 7
jessica.t
in reply to: AllenJessup

Hi guys!

 

Thanks for the mention and sorry for the late reply! I just sent an email to the product support managers regarding this issue so hopefully I'll have an update for you guys soon. Thanks!



Jessica Thrasher
Message 7 of 7
jeremy.h
in reply to: jessica.t

Hi guys,

 

Sorry about the slow response. The case got stuck in limbo for a bit. I was able to confirm the issue, although I noticed that if you click on Download trial using Download Manager it will correctly install the US version. I'll see if we can get the DOWNLOAD TRIAL link fixed.



Jeremy Hanson

Product Support Specialist

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