Installation & Licensing

Installation & Licensing

Reply
Member
3 Posts
0 Kudos
Registered: ‎03-06-2013
Post 1 of 6

Civil 3D 2013 Installation failure

183 Views, 5 Replies
03-25-2013 11:30 AM

I have tried to install the new Civil 3D a lot of times but I always get the same problem:

 

2013/3/25:19:09:42 luis LUIS-PC === Setup started on LUIS-PC by luis ===
2013/3/25:19:09:42 luis LUIS-PC Launch
2013/3/25:19:10:24 luis LUIS-PC === Setup ended ===

2013/3/25:19:10:10 luis LUIS-PC === Setup started on LUIS-PC by luis ===
2013/3/25:19:10:10 luis LUIS-PC Launch
2013/3/25:19:10:24 luis LUIS-PC PageOpen LaunchDialog
2013/3/25:19:10:52 luis LUIS-PC PageOpen LicenseDialog
2013/3/25:19:10:55 luis LUIS-PC PageOpen ProductInfoDialog
2013/3/25:19:12:05 luis LUIS-PC PageOpen ProductSelectionDialog2
2013/3/25:19:13:02 luis LUIS-PC PageOpen FullProgressDialog
2013/3/25:19:13:03 luis LUIS-PC Installing .NET Framework Runtime 4.0: C:\Users\luis\Desktop\AutoCAD_Civil3D_2013_Spanish_Win_64bit\3rdParty\NET\4\wcu\dotNetFramework\dotNetFx40_Full_x86_x64.exe /q
2013/3/25:19:13:55 luis LUIS-PC Install .NET Framework Runtime 4.0 Failed Installation aborted, Result=1603

 

I've alredy uninstalled Net framework and removed the previous version, Civil 2012, which had been working perfectly fine.

 

Thank you for the help.

 

*Expert Elite*
10,936 Posts
903 Kudos
Registered: ‎01-14-2005
Post 2 of 6

Re: Civil 3D 2013 Installation failure

03-25-2013 12:55 PM in reply to: 987261

Your product is failing to install because the prerequiste program required by the installer is newer than the version being installed. Please uninstall the prerequisite program causing the issue and run your installer again.

For more information about this process, please see my KB link here:

http://forums.autodesk.com/t5/Installation-Licensing/Some-Products-Fail-to-Install-Result-1603/td-p/...


.NET Framework issues can be resolved using the .NET Framework Cleanup Tool. More information about this tool can be found at my discussion thread here:

http://forums.autodesk.com/t5/Installation-Licensing/NET-Framework-Cleanup-Tool-for-Unhandled-Except...

Good Luck!

Member
3 Posts
0 Kudos
Registered: ‎03-06-2013
Post 3 of 6

Re: Civil 3D 2013 Installation failure

03-26-2013 06:31 AM in reply to: TravisNave

I used the tool you recommended and I also disabled my antivirus and the User Access Control. On the other hand I had uninstalled all the Net Framework programs before. However I still have a problem:

 

2013/3/26:14:13:26 luis LUIS-PC === Setup started on LUIS-PC by luis ===
2013/3/26:14:13:26 luis LUIS-PC Launch
2013/3/26:14:13:38 luis LUIS-PC PageOpen LaunchDialog
2013/3/26:14:13:41 luis LUIS-PC PageOpen LicenseDialog
2013/3/26:14:13:45 luis LUIS-PC PageOpen ProductInfoDialog
2013/3/26:14:15:31 luis LUIS-PC PageOpen ProductSelectionDialog2
2013/3/26:14:15:37 luis LUIS-PC PageOpen FullProgressDialog
2013/3/26:14:15:37 luis LUIS-PC Installing .NET Framework Runtime 4.0: C:\Users\luis\Desktop\AutoCAD_Civil3D_2013_Spanish_Win_64bit\3rdParty\NET\4\wcu\dotNetFramework\dotNetFx40_Full_x86_x64.exe /q
2013/3/26:14:26:02 luis LUIS-PC Install .NET Framework Runtime 4.0 Succeeded
2013/3/26:14:26:02 luis LUIS-PC Installing .NET Framework Runtime 4.0 Language Pack: C:\Users\luis\Desktop\AutoCAD_Civil3D_2013_Spanish_Win_64bit\3rdParty\NET\4\wcu\dotNetFramework\dotNetFx40LP_Full_x86_x64_1034.exe /q
2013/3/26:14:26:18 luis LUIS-PC Install .NET Framework Runtime 4.0 Language Pack Failed Installation aborted, Result=1603
2013/3/26:14:26:19 luis LUIS-PC Rollback .NET Framework Runtime 4.0 Failed Installation aborted, Result=1619

 

*Expert Elite*
10,936 Posts
903 Kudos
Registered: ‎01-14-2005
Post 4 of 6

Re: Civil 3D 2013 Installation failure

03-27-2013 08:16 AM in reply to: 987261

.NET Framework Runtime 4.0 Language Pack.

 

Try to update this manually from Windows Update, or modify the setup.ini file (advanced) to remove the check for this prerequisite. 

For more information about this process, please see my follow-up response in my link here:

http://forums.autodesk.com/t5/Installation-Licensing/Some-Products-Fail-to-Install-Result-1603/td-p/...

Good Luck!

Member
3 Posts
0 Kudos
Registered: ‎03-06-2013
Post 5 of 6

Re: Civil 3D 2013 Installation failure

04-19-2013 06:38 AM in reply to: TravisNave

Thank you very much. I eventually could install civil 2013 following the adavanced solution. I appreciate your help a lot.

*Expert Elite*
10,936 Posts
903 Kudos
Registered: ‎01-14-2005
Post 6 of 6

Re: Civil 3D 2013 Installation failure

04-19-2013 08:16 AM in reply to: 987261

My pleasure. 

 

I have since written a new procedure to try on the language pack 1603 failure:

 

http://forums.autodesk.com/t5/Installation-Licensing/Install-NET-Framework-Language-Pack-Failed-Inst...

 

Thanks!

Post to the Community

Have questions about Autodesk products? Ask the community.

New Post
Announcements
Are you interested in helping shape the future of the Autodesk Community? To participate in this brief usability study, please click here. Your time and input is greatly appreciated!