Installation & Licensing
Welcome to Autodesk’s Installation and Licensing Forums. Share your knowledge, ask questions, and explore popular Download, Installation, and Licensing topics.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Reply
Message 1 of 4
Vitornis
185 Views, 3 Replies

Cant install MEP 2011

This computer used to have MEP 2011 installed on it and now im trying to reinstall it as a back-up workstation. i can't get it to install because it says it is already installed.  It is not listed in the Uninstall program list either.

3 REPLIES 3
Message 2 of 4
jcampbell924
in reply to: Vitornis

We have had this happen before on several Autodesk products.  I would suggest following the below Autodesk KB.  As a last resort google "Microsoft MSI cleanup  utility".  We sometimes have to run this in order to clean up installs after they have not removed correctly.  I will caution you though to only select the Autodesk products from the list when using the tool.

 

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=2887771&linkID=9240617

Message 3 of 4
Vitornis
in reply to: Vitornis

I tried everything in the link and it didn't help any.

Message 4 of 4
jcampbell924
in reply to: Vitornis

Did you try looking for the Microsoft Windows Install cleanup utility? 

 

http://technet.microsoft.com/en-us/magazine/2008.08.utilityspotlight.aspx

 

Past that you may want to open a ticket with Autodesk Support.  I was talking with one of the AMEP support tech's that I know out at Autodesk University and he mentioned some hidden reg key's that they had just found dealing with Windows 7 and the Install engine that they use.  I wonder if these are causing your issue.

Can't find what you're looking for? Ask the community or share your knowledge.

Post to forums  

Administrator Productivity


Autodesk Design & Make Report