Installation & Licensing

Installation & Licensing

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Member
elai950
Posts: 4
Registered: ‎08-21-2013
Message 1 of 5 (650 Views)

Cant download 3ds max - windows 8 64bit

650 Views, 4 Replies
08-21-2013 08:57 AM

i tried the install button, the download now button and the browser.

the install stop after a 5 min and saying that my internet connection is worng, and its really fine .

the download now button says the same like the install button .

and the browser download in the self-extract its stucks after 1.5gb

 

What can i do to fix it ??

the firewall is off and the UAC as well .

 

*Expert Elite*
TravisNave
Posts: 10,626
Registered: ‎01-14-2005
Message 2 of 5 (646 Views)

Re: Cant download 3ds max - windows 8 64bit

08-21-2013 09:21 AM in reply to: elai950

Welcome to the community. 

 

See if you can download it manually from Matt, the virtual assistant.

 

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=21889745&linkID=9240617

 

Good Luck!

Member
elai950
Posts: 4
Registered: ‎08-21-2013
Message 3 of 5 (639 Views)

Re: Cant download 3ds max - windows 8 64bit

08-21-2013 11:28 AM in reply to: elai950

i already done that and still its freezing when it gets to 1.78gb

Community Manager
philip.s
Posts: 2,657
Registered: ‎09-27-2011
Message 4 of 5 (629 Views)

Re: Cant download 3ds max - windows 8 64bit

08-21-2013 01:02 PM in reply to: elai950

Hello Elai! 

 

Can you try disabling your firewall, and/or turning off any antivirus software, and try re-downloading?



Philip Schmelzer
Member
elai950
Posts: 4
Registered: ‎08-21-2013
Message 5 of 5 (621 Views)

Re: Cant download 3ds max - windows 8 64bit

08-21-2013 02:38 PM in reply to: philip.s
I succed download and install 3ds max . i just tried again the install button and it worked . i dont know why i didnt do nothing . im pretty sure that if ill want to download another software that will come back ...

But now i have another problem with 3ds max .
when i starting it up its says error :
standard startup file ray3rc is not found

what the problem ? i dont understand ...
(another problem that i found and solved is that with the updated nvidia driver 3ds max wont start , it will crush after the logo appear . the solution is to downgrade the driver[not very good solution])
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