Installation & Licensing

Installation & Licensing

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Member
jlewis808
Posts: 4
Registered: ‎07-29-2013
Message 1 of 1 (82 Views)

Cannot Remotely Uninstall Design Review 2011

82 Views, 0 Replies
07-31-2013 12:34 PM

I'm trying to use PSEXEC to remotely uninstall Design Review 2011. 

 

Here is the command I am issuing:

 

C:\PSTools> PSEXEC \\COMPUTERNAME msiexec /x {8D20B4D7-3422-4099-9332-39F27E617A6F} /qb! /Passive /l*v "C:\DesignReview_Uninstall.log"

 

I get this error:

msiexec exited on CP188 with error code 1603.

 

After looking through the log, I find this:

 

APPCOMPAT: no matching ProductCode found in database.

 

Then this - at the end of the document:

MSI (s) (AC:08) [14:12:17:821]: Windows Installer removed the product. Product Name: Autodesk Design Review 2011. Product Version: 11.0.0.86. Product Language: 1033. Manufacturer: Autodesk, Inc.. Removal success or error status: 1603.

 

 

 

This is the GUID that I retrieved from the registry:

{8D20B4D7-3422-4099-9332-39F27E617A6F}

 

After some research on the net, I may not be able to remotely uninstall this software becuase it was installed under a single user and not ALL USERS. I have even tried the ALL USERS = 2 parameter with msiexec

 

I'm not sure what is going on here. 

Has anyone ever remotely uninstall Design Review 2011?

 

Thanks

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