Installation & Licensing

Installation & Licensing

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Active Member
pcece
Posts: 6
Registered: ‎08-13-2012
Message 1 of 15 (4,186 Views)

Cannot install Revit 2013

4186 Views, 14 Replies
08-13-2012 11:41 AM

I am trying to install the free student download version of Revit 2013.  I have installed revit 2012 architecture and structure on this laptop in the past and never had a problem using windows internet explorer.


This is what happened the two times I've tried downloading Revit 2013: 
CRC failed in content\ADSKMaterials\2013\ILM\Common~1.cab Unexpected end of archive.

 

Ran a setup and got the following errors:

Error 1309. Error reading from file: C:\Autodesk\Autodesk_Revit_2013_English_Win_32-64\x64\RVT2013\ProgramFiles\Autodesk\Root\Program\ADPAssets\assets.zip

 

Error 1712. One or more of the files required to restore your computer to its previous state could not be found. Restoration will not be possible.

 

 

Any help will be greatly appreciated.

 

Community Manager
philip.s
Posts: 2,514
Registered: ‎09-27-2011
Message 2 of 15 (4,186 Views)

Re: Cannot install Revit 2013

08-13-2012 11:45 AM in reply to: pcece

pcece,

 

CRC errors are generally resolved by utilizing a different download method. Please try again with the following 48hr timed direct download link and let me know if it resolves the issue.

 

Revit 2013 32-64BIT - LINK



Philip Schmelzer
Active Member
pcece
Posts: 6
Registered: ‎08-13-2012
Message 3 of 15 (4,174 Views)

Re: Cannot install Revit 2013

08-14-2012 12:54 AM in reply to: pcece

I used the link you provided to redownload the software but 12 hours later again (do not have access to faster DSL in my area) and the same thing happened during the installation process:

 

"Some installation files are corrupt. Please download a fresh copy and retry the installation"

 

"CRC failed in content\ADSKMaterials\2012\ILM\Common~1.cab  Unexpected end of archive"

 

I'd appreciate any other suggestions.

Employee
DannyHubbard
Posts: 276
Registered: ‎05-17-2007
Message 4 of 15 (4,160 Views)

Re: Cannot install Revit 2013

08-14-2012 07:34 AM in reply to: pcece

Check out the following article, http://upandready.typepad.com/up_and_ready/2011/08/downloading-software-browser-download-vs-download...

I would probably recommand starting the download again using the Free Download Manager.

 

Thanks,

Danny



Danny Hubbard
QA Analyst
Autodesk, Inc.
Active Member
pcece
Posts: 6
Registered: ‎08-13-2012
Message 5 of 15 (4,152 Views)

Re: Cannot install Revit 2013

08-14-2012 10:58 AM in reply to: pcece

Since the downloads take 12 hours, I want to make sure I understand your recommendation.  Are you suggesting I use the 3rd party tool at www.freedownloadmanager.org/download.htm listed in the article to download the student version of revit 2013?

Should I first delete the Autodesk_Revit_2013_English_Win_32-64bit folder already made from the previous downloads?

 

Anything to increase the chance for success before committing to another 12 hour stint would be appreciated.

Employee
DannyHubbard
Posts: 276
Registered: ‎05-17-2007
Message 6 of 15 (4,149 Views)

Re: Cannot install Revit 2013

08-14-2012 11:12 AM in reply to: pcece

Yes the Free Download Manager utility in my experince has been better than just the browser download and faster. I would probably delete the Autodesk_Revit_2013_English_Win_32-64bit, after you do the download again.

 

Thanks,

Danny



Danny Hubbard
QA Analyst
Autodesk, Inc.
Active Member
pcece
Posts: 6
Registered: ‎08-13-2012
Message 7 of 15 (4,124 Views)

Re: Cannot install Revit 2013

08-15-2012 06:13 AM in reply to: pcece

I used the download manager.  It still took 12 hours.  The installation process just cycles endlessly at the  "5 out of 8" point.  I had to use the task manager to cancel out of the installation process and my computer is not functioning properly now and will probably need servicing.

 

Really this has been nothing short of a nightmare.  I have to teach this software in less than a week. There must be a better way and someone to call at Autodesk. 

Employee
DannyHubbard
Posts: 276
Registered: ‎05-17-2007
Message 8 of 15 (4,118 Views)

Re: Cannot install Revit 2013

08-15-2012 07:00 AM in reply to: pcece

When the install is at stage 5 of 8 it general also say Preparing Content, this is where content is being downloaded in the background. Depending on what Content Packs were choose to install and your interent speed this can take a while, many people have just let the process run over night.

http://upandready.typepad.com/up_and_ready/2012/07/revit-2013-will-hang-at-preparing-revit-content.h...

 

Thanks,

Danny



Danny Hubbard
QA Analyst
Autodesk, Inc.
Active Member
pcece
Posts: 6
Registered: ‎08-13-2012
Message 9 of 15 (4,105 Views)

Re: Cannot install Revit 2013

08-15-2012 12:23 PM in reply to: pcece

I'm happy to report that I've finally, successfully loaded Revit 2013!  Thank you very much, Danny, for all your help.

 

I apologize for showing my level of frustration in the last post but I've been installing free software from Autodesk for many years and this download/install has been very different.  I didn't expect the installation process after the download to take so long and thought something was wrong again until you informed me that it could take quite a while (and it did).  I'm assuming it's because all three Revit versions (arch., struct., and mep) are combined into one now.

 

Thank you again!

New Member
yo__hijin
Posts: 1
Registered: ‎08-19-2012
Message 10 of 15 (4,056 Views)

Re: Cannot install Revit 2013

08-19-2012 04:40 PM in reply to: pcece

Pcece Hello, I have the same problem as you:
-CRC failed in content \ ADSKMaterials \ 2013 \ ILM \ Common ~ 1.cab Unexpected end of file.
I wonder if downloading with Free Download Manager is fixed that mistake or I have to do to install revit 2013. Thanks in advance ...

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