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Cannot Install 3DS Max Error 1603 and Connection has Expired

2 REPLIES 2
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Message 1 of 3
lukeisaacbrown
1007 Views, 2 Replies

Cannot Install 3DS Max Error 1603 and Connection has Expired

I have uninstalled all visual c++ redist packs, running the automatic installer gives the error "Installation complete, some files failed to install".

Here is logfile

Spoiler
Spoiler
2014/7/22:04:28:22 	 === Setup started on SASHA by Luke ===
2014/7/22:04:28:22 	 Path_Length: 148
2014/7/22:04:28:22 	 Current Directory C:\Autodesk\Autodesk_3ds_Max_2015_EFGJKS_Win_64bit_wi_en-US
2014/7/22:04:28:22 	 Launch 
2014/7/22:04:28:22 	 CommandLine	/url "http://trial2.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/Autodesk_3ds_Max_2015_EFGJKS_Win_64bit_wi_en-US_... /SN 900-31630700 /PK 128G1 /student  /akamai /skipEULA /auth authparam /sid SESSION_ID		
2014/7/22:04:28:22 	 Setup	Windows update reboot is pending		
2014/7/22:04:28:27 	 === Setup ended ===
	 
2014/7/22:04:41:28 	 === Setup started on SASHA by Luke ===
2014/7/22:04:41:28 	 Path_Length: 148
2014/7/22:04:41:28 	 Current Directory C:\Autodesk\Autodesk_3ds_Max_2015_EFGJKS_Win_64bit_wi_en-US
2014/7/22:04:41:28 	 Launch 
2014/7/22:04:41:28	 CommandLine	/url "http://trial2.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/Autodesk_3ds_Max_2015_EFGJKS_Win_64bit_wi_en-US_... /SN 900-31630700 /PK 128G1 /student  /akamai /skipEULA /auth authparam /sid SESSION_ID		
2014/7/22:04:41:28	 Path_Length: 148
2014/7/22:04:41:28	 Current Directory C:\Users\Luke\AppData\Local\Temp\_AI492B.tmp
2014/7/22:04:41:30	 === Setup ended ===

2014/7/22:04:41:28	 === Setup started on SASHA by Luke ===
2014/7/22:04:41:28	 Path_Length: 148
2014/7/22:04:41:28	 Current Directory C:\Users\Luke\AppData\Local\Temp\_AI492B.tmp
2014/7/22:04:41:28	 Launch 
2014/7/22:04:41:29	 Download	Skipped	SETUP_CONFIG	http://trial2.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{A18D8057-4F8E-4306-A282-9EC2059CA829}/SETUP_x64...
2014/7/22:04:41:30	 PageOpen	LaunchDialog		
2014/7/22:04:41:33	 PageOpen	LicenseDialog		
2014/7/22:04:41:33	 PageOpen	ProductInfoDialog		
2014/7/22:04:41:33	 PageOpen	ProductSelectionDialog2		
2014/7/22:04:41:35	 PageOpen	FullProgressDialog		
2014/7/22:04:41:36	 Download Error	Connection has expired. Please reconnect to site.	VCREDIST2005SP1ATLX86	http://trial2.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/Autodesk_3ds_Max_2015_EFGJKS_Win_64bit_wi_en-US_...
2014/7/22:04:41:36	 Install	Microsoft Visual C++ 2005 Redistributable (x86)	Failed	Download Failed, Installation aborted, Result=1603
2014/7/22:04:41:37	 PageOpen	InstallCompleteDialog		
2014/7/22:04:48:38	 === Setup ended ===

2014/7/22:04:50:53	 === Setup started on SASHA by Luke ===
2014/7/22:04:50:53	 Path_Length: 148
2014/7/22:04:50:53	 Current Directory C:\Autodesk\Autodesk_3ds_Max_2015_EFGJKS_Win_64bit_wi_en-US
2014/7/22:04:50:53	 Launch 
2014/7/22:04:50:53	 CommandLine	/url "http://trial2.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/Autodesk_3ds_Max_2015_EFGJKS_Win_64bit_wi_en-US_... /SN 900-31630700 /PK 128G1 /student  /akamai /skipEULA /auth authparam /sid SESSION_ID		
2014/7/22:04:50:53	 Path_Length: 148
2014/7/22:04:50:53	 Current Directory C:\Users\Luke\AppData\Local\Temp\_AIE787.tmp
2014/7/22:04:50:55	 === Setup ended ===

2014/7/22:04:50:54	 === Setup started on SASHA by Luke ===
2014/7/22:04:50:54	 Path_Length: 148
2014/7/22:04:50:54	 Current Directory C:\Users\Luke\AppData\Local\Temp\_AIE787.tmp
2014/7/22:04:50:54	 Launch 
2014/7/22:04:50:55	 Download	Skipped	SETUP_CONFIG	http://trial2.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{A18D8057-4F8E-4306-A282-9EC2059CA829}/SETUP_x64...
2014/7/22:04:50:55	 PageOpen	LaunchDialog		
2014/7/22:04:50:59	 PageOpen	LicenseDialog		
2014/7/22:04:50:59	 PageOpen	ProductInfoDialog		
2014/7/22:04:50:59	 PageOpen	ProductSelectionDialog2		
2014/7/22:04:51:02	 PageOpen	FullProgressDialog		
2014/7/22:04:51:03	 Download Error	Connection has expired. Please reconnect to site.	VCREDIST2005SP1ATLX86	http://trial2.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/Autodesk_3ds_Max_2015_EFGJKS_Win_64bit_wi_en-US_...
2014/7/22:04:51:03	 Install	Microsoft Visual C++ 2005 Redistributable (x86)	Failed	Download Failed, Installation aborted, Result=1603

 

 

 

I have removed PC and Username

2 REPLIES 2
Message 2 of 3
TravisNave
in reply to: lukeisaacbrown

I would recommend that you try downloading your product using the virtual assistant by following the directions here:

http://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/How-to-...

 

Or you can download the prereq program from Microsoft and preinstall it as well.  Whatever works best for your situation.



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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Message 3 of 3
lukeisaacbrown
in reply to: TravisNave

I've tried that, I end up getting a

 

type Status report
message /autodesk/SWDLDNET4/2015/3DSMAX/DLM/Autodesk_3ds_Max_2015_EFGJKS_Win_64bit_R1_dlm.sfx.exe
description The requested resource is not available.
 

 

, as for installing
the prereqs I'll give it a shot, Thanks!

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