Installation & Licensing

Installation & Licensing

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Active Member
raul-herrera
Posts: 9
Registered: ‎12-14-2009
Message 1 of 10 (2,633 Views)

Cannot install 3D Studio Max

2633 Views, 9 Replies
10-31-2011 10:06 AM

Message error:

My Machine use Windows 7 64 bit, evga classified sr-2, 8gb ram, nvidia fx3800, xeon x5680

 

2011/10/31:11:49:06 Ing Raul Herrera D GERENCIA === Setup started on GERENCIA by Ing Raul Herrera D ===
2011/10/31:11:49:06 Ing Raul Herrera D GERENCIA Launch
2011/10/31:11:49:14 Ing Raul Herrera D GERENCIA PageOpen LaunchDialog  
2011/10/31:11:49:26 Ing Raul Herrera D GERENCIA PageOpen LicenseDialog  
2011/10/31:11:49:31 Ing Raul Herrera D GERENCIA PageOpen ProductInfoDialog  
2011/10/31:11:49:36 Ing Raul Herrera D GERENCIA PageOpen ProductSelectionDialog2  
2011/10/31:11:49:54 Ing Raul Herrera D GERENCIA PageOpen FullProgressDialog  
2011/10/31:11:49:55 Ing Raul Herrera D GERENCIA Installing Microsoft Visual C++ 2005 Redistributable (x64): C:\Autodesk\Autodesk_3ds_Max_Design_2012_English_Win_32-64bit\3rdParty\x64\VCRedist\2005SP1ATL\vcredist_x64.exe /q:a /T:C:\Windows\temp /c:"VCREDI~2.EXE /q:a /c:""msiexec /i vcredist.msi /qn /l*v C:\Users\INGRAU~1\AppData\Local\Temp\vcredist_x64_2005.log"" "
2011/10/31:11:50:11 Ing Raul Herrera D GERENCIA Install Microsoft Visual C++ 2005 Redistributable (x64) Failed Installation aborted, Result=1603

Product Support
david.lau
Posts: 1,362
Registered: ‎06-18-2008
Message 2 of 10 (2,610 Views)

Re: Cannot install 3D Studio Max

11-01-2011 06:37 AM in reply to: raul-herrera

Can you change registry limited to 'unlimited'?

 

http://forums.autodesk.com/t5/Installation-Licensing/AutoCAD-Civil-3D-Microsoft-C-libraries-Error-19...

 

 



David Lau
Active Member
raul-herrera
Posts: 9
Registered: ‎12-14-2009
Message 3 of 10 (2,601 Views)

Re: Cannot install 3D Studio Max

11-01-2011 04:41 PM in reply to: david.lau

My Pc have 2 folders in the Registry system  with similar name (controlSet001 and controlSet002) and both have the key RegistrySizeLimit exactly you mention. 

I create a key named:RegistrySizeLimit into CurrentControlSet\Control  (see the image) the same way you said, but the problem persist.

 

I think the problem is: vcredist_x64.exe. I can't install it.  I have five C++ install in my pc.:

 

1- Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053

2- Microsoft Visual C++ 2005 Redistributable
3- Microsoft Visual C++ 2005 Redistributable x64

4- Microsoft Visual C++ 2008 Redistributable x64 9.0.30729.4148

5- Microsoft Visual C++ 2008 Redistributable x86 9.0.30729.4148

Best Regards,

Raul


 

 

 

Active Member
raul-herrera
Posts: 9
Registered: ‎12-14-2009
Message 4 of 10 (2,599 Views)

Re: Cannot install 3D Studio Max

11-01-2011 04:44 PM in reply to: david.lau

I install windows service pack: Windows6.1-KB947821-v14-x64.msu but nothing

Active Member
raul-herrera
Posts: 9
Registered: ‎12-14-2009
Message 5 of 10 (2,596 Views)

Re: Cannot install 3D Studio Max

11-01-2011 05:13 PM in reply to: david.lau

If C++ can't install 3dstudio max neither

Active Member
raul-herrera
Posts: 9
Registered: ‎12-14-2009
Message 6 of 10 (2,591 Views)

Re: Cannot install 3D Studio Max

11-01-2011 05:48 PM in reply to: david.lau

2011/11/1:19:41:16 Ing Raul Herrera D GERENCIA PageOpen LicenseDialog  
2011/11/1:19:44:55 Ing Raul Herrera D GERENCIA PageOpen ProductInfoDialog  
2011/11/1:19:44:59 Ing Raul Herrera D GERENCIA PageOpen ProductSelectionDialog2  
2011/11/1:19:45:07 Ing Raul Herrera D GERENCIA PageOpen FullProgressDialog  
2011/11/1:19:45:08 Ing Raul Herrera D GERENCIA Installing Microsoft Visual C++ 2005 Redistributable (x64): C:\Autodesk\Autodesk_3ds_Max_Design_2012_English_Win_32-64bit\3rdParty\x64\VCRedist\2005SP1ATL\vcredist_x64.exe /q:a /T:C:\Windows\temp /c:"VCREDI~2.EXE /q:a /c:""msiexec /i vcredist.msi /qn /l*v C:\Users\INGRAU~1\AppData\Local\Temp\vcredist_x64_2005.log"" "
2011/11/1:19:45:22 Ing Raul Herrera D GERENCIA Install Microsoft Visual C++ 2005 Redistributable (x64) Failed Installation aborted, Result=1603

 


 

Product Support
byron.morales
Posts: 84
Registered: ‎10-04-2011
Message 7 of 10 (2,555 Views)

Re: Cannot install 3D Studio Max

11-10-2011 09:36 AM in reply to: raul-herrera

Hello Raul:

Please uninstall and re-install the VCREDIST packages. Usually, it works best to uninstall them in this order

 

2010 x86

2008x64

2008x86

2005x64

2005x86

 

Then reinstall in the opposite order:

2005 x86

2005 x64 etc.

 

You can locate the packages in the 3rdParty\x86 and 3rdParty/x64 VCREDIST folders in the install media or deployment.

 

Let us know if this resolves the problem you are encountering.

 

 



Byron Morales
Product Support | Up and Ready Blog | If my reply was helpful, please Kudo or Accept as Solution.



Byron Morales
Product Support
byron.morales
Posts: 84
Registered: ‎10-04-2011
Message 8 of 10 (2,519 Views)

Re: Cannot install 3D Studio Max

11-15-2011 10:20 AM in reply to: byron.morales

Hello Raul:

 

I wanted to follow up with you to see if the suggestion I previously sent you resolved your issue?

 

 

 



Byron Morales
Product Support | Up and Ready Blog | If my reply was helpful, please Kudo or Accept as Solution.

 



Byron Morales
New Member
lhepfner
Posts: 1
Registered: ‎10-16-2011
Message 9 of 10 (1,148 Views)

Re: Cannot install 3D Studio Max

01-22-2013 01:32 PM in reply to: raul-herrera

Sharing my experience: with error codes 1603, 1619. Partial log files below.

 

I am a student trying to install Revit Architecture and Civil 3D on a new installation of windows7 as the primary OS of two.

 

Civil 3D Problem - Pop up window during install  ".Net 4.0 is not installed..." 

Civil 3D Fix          - In programs and features I selected uninstall/change for the:

                                     "Microsoft .NET Framework 4 Client Profile, and Extended."

                                     Then selected "Repair" for both of them.

                            - Also I completed several Microsof Updates after repairing the two.

                            - Then reinstalled Civil 3D and everything worked great, also uptaded Civil 3D

 

Revit Problem    - Failed to install C++ and everything else 2.5sec after selecting install

                                       Also pop up during install "Failed to find node://Blahblahblah... System error: -2147020584"

Revit Fix            - Went through files prevously suggested in this thread (3rdParty>x64 (and x84)>VCRedist)

                                      Maunally installed (or repair if available)

                          - When repairing C++ 2010 under x84 files

                                      Repair failed because "newer version of C++ 2010 exists."

                          - in Programs and Features I "Unenstalled" this version of C++ 

                                      tried again to "Repair" this C++ file under 3rdParty files and it worked. sucessfull install.

                          - Then reinstalled Revit and installation was sucessfull.

 

 

Partial Log Files:

 

Civil 3D error codes: 1603, 1619-

"Install AutoCAD Civil 3D 2012 Failed Installation aborted, Result=1603
 Rollback Microsoft Visual Basic Power Packs 3.0 Failed Failure is ignored, Result=1619
 Rollback SQL Server CE 3.5 x64 Succeeded 
 Rollback SQL Server CE 3.5 x86 Succeeded 
 Rollback Autodesk Content Service Succeeded 
 Rollback Microsoft Visual C++ 2005 Redistributable (x86) Failed Installation aborted, Result=1619
 Rollback Autodesk Material Library 2012 - Low Resolution Succeeded 
 Rollback Autodesk Material Library 2012 Succeeded 
 Rollback FaroSDK Succeeded 
 Rollback DirectX Runtime Failed Failure is ignored, Result=1619

 

Revit error codes: 1603, 1619-

Installing Microsoft Visual C++ 2005 Redistributable (x86): C:\Autodesk\Autodesk_Revit_Architecture_2012_English_Win_32-64bit\3rdParty\x86\VCRedist\2005\vcredist_x86.exe /q:a /T:C:\Windows\temp /c:"VCREDI~3.EXE /q:a /c:""msiexec /i vcredist.msi /qn /l*v C:\Users\landon7\AppData\Local\Temp\vcredist_x86_2005.log"" "
 Install Microsoft Visual C++ 2005 Redistributable (x86) Succeeded 
 Installing Microsoft Visual C++ 2010 Redistributable (x86): C:\Autodesk\Autodesk_Revit_Architecture_2012_English_Win_32-64bit\3rdParty\x86\VCRedist\2010\vcredist_x86.exe /q /l C:\Users\landon7\AppData\Local\Temp\vcredist_x86_2010.log
 Install Microsoft Visual C++ 2010 Redistributable (x86) Failed Installation aborted, Result=1603
Rollback Microsoft Visual C++ 2005 Redistributable (x86) Failed Installation aborted, Result=1619

*Expert Elite*
TravisNave
Posts: 10,437
Registered: ‎01-14-2005
Message 10 of 10 (1,143 Views)

Re: Cannot install 3D Studio Max

01-22-2013 01:50 PM in reply to: lhepfner

Keep in mind on the log files, you do not have to worry about Failure Ignorederrors, nor the Rollback lines.  Those are not relevant to the error.  In your log, the failure is with the Install of the Visual C++ Redistributables. 


http://forums.autodesk.com/t5/Installation-Licensing/Some-Products-Fail-to-Install-Result-1603/td-p/...

 

In addition, rather that respond to a post that is over a year old, you should start a new one. 

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