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cannot find network license manager

14 REPLIES 14
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Message 1 of 15
orenofer
3478 Views, 14 Replies

cannot find network license manager

HI,

I'm trying to setup inventor pro 2014 with a network license manager. 

I've followed the instructions and LMTOOLS acknowledges that the server is UP. 

I've down this twice: once on a dedicated network license manager and one on my own computer where i have installed the inventor. In either cases, I receive the same problem:

When i start inventor it prompts me to either a license file or the license manager computer host name. Neither work: After several times, of inputing the host name, or giving the license file, I receive "A valid license could not be obtained by the network license manager" error [-1.359.2]

 

I tried opening port 2080 on the windows firewall. no change. 

 

Please advice. 

Thanks

14 REPLIES 14
Message 2 of 15
DarrenP
in reply to: orenofer

can you ping the license server by hostname?

DarrenP
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Message 3 of 15
DarrenP
in reply to: DarrenP

The FLEXlm® based version uses the following ports:
TCP ports 2080 (for the adskflex vendor daemon)
TCP ports 27000 to 27009 (for the lmgrd master daemon)

 

you also have to allow these ports through the firewall

DarrenP
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Message 4 of 15
orenofer
in reply to: DarrenP

yes. no problem there.

Message 5 of 15
DarrenP
in reply to: orenofer


@orenofer wrote:

 

When i start inventor it prompts me to either a license file or the license manager computer host name. Neither work: After several times, of inputing the host name, or giving the license file, I receive "A valid license could not be obtained by the network license manager" error [-1.359.2]

 

 

 

Please advice. 

Thanks


what if you use the Ip address instead?
then does inventor find a license

DarrenP
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Message 6 of 15
orenofer
in reply to: DarrenP

I've opened these ports. no change ;-( .

"A valid license could not be obtained by the network license manager." Error [-15.570.0]

 

 

Message 7 of 15
orenofer
in reply to: DarrenP

nop. by using directly the IP doesn't help either. as well as 127.0.0.1 , localhost ..

 

Message 8 of 15
Darin.Green
in reply to: orenofer

Can you post the log file for the license manager?



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Message 9 of 15
orenofer
in reply to: Darin.Green

Here attached. 

Message 10 of 15
Darin.Green
in reply to: orenofer

Is the License Manager and Inventor installed on the same machine? If so, try to completely disable the firewall and check the following registry key:

 

HKEY_CURRENT_USER\Software\FLEXlm License Manager

 

There should be a file named "ADSKFLEX_LICENSE_FILE" with a long string to the licpath.lic file.


Clear the value field and enter "@servername;@server IP address" <-- replace the text after each @ symbol with the correct information then try to start the application.

 



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Message 11 of 15
orenofer
in reply to: Darin.Green

I couldn't find such key.

I turned off the firewall -- it remains the same, no difference with or without the firewall. 

;-( 

 

Message 12 of 15
orenofer
in reply to: orenofer

i did find a key as you described under
HKEY_LOCAL_MACHINE/SOFTWARE/FLEXlm License Manager/autodesk

but changing as you mentioned didn't help either: it wasn't able to start the license server (when tested with LMTOOLS->Server Status->Perform Status Enquiry)
Message 13 of 15
TravisNave
in reply to: orenofer

Please PING the server hostname (not IP) from a CMD prompt and post the results.



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



My Expert Contributions to the
Autodesk Forums:
FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files
Message 14 of 15
orenofer
in reply to: TravisNave

here attached.

Message 15 of 15
TravisNave
in reply to: orenofer

Your issue is IPv6 related.  See my fix for this.

 

For more information about Network License Manager connectivity issues and IPv6, please see my discussion post here:

http://forums.autodesk.com/t5/Installation-Licensing/Network-License-Error-1-5-15-and-IPv6/td-p/2982...



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



My Expert Contributions to the
Autodesk Forums:
FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files

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